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Home >> GMC >> 2001 >> C3500 HD 8.1 G, Standard >> Repair and Diagnosis >> Accessories & Equipment >> Steering Column Switches >> Steering Wheel And Steering Column - Tilt >> Diagnostic Information and Procedures >> Ignition Key Cannot Turn or Sticks in Any Position

Ignition Key Cannot Turn or Sticks in Any Position

Ignition Key Cannot Turn or Sticks in Any Position

Step Action Yes No
1 Did you review the Steering Wheel and Column Description and Operation and perform the necessary inspections? Go to Step 2  Go to Symptoms - Steering Wheel and Column - Tilt 
2 Verify that the lock system has a high lock effort.
Does the lock system operate normally?
System OK Go to Step 3 
3 Inspect for an incorrect, worn, or damaged key.
Is the key incorrect, worn, or damaged?
Go to Step 7  Go to Step 4 
4 Inspect for a faulty lock cylinder.
Is the lock cylinder damaged?
Go to Step 8  Go to Step 5 
5 Inspect the lock module assembly for damage.
Is the lock module assembly damaged?
Go to Step 9  Go to Step 6 
6 Inspect the ignition switch assembly for damage.
Is the ignition switch assembly damaged?
Go to Step 10  Go to Step 7 
7 Replace the key. Refer to Key and Lock Cylinder Coding in General Information.
Did you complete the repair?
Go to Step 11  -
8 Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement - On Vehicle .
Did you complete the repair?
Go to Step 11  -
9 Tighten the lock module assembly. Refer to Fastener Tightening Specifications .
Did you complete the repair?
Go to Step 11  -
10 Replace the ignition switch. Refer to Ignition Switch Replacement - On Vehicle .
Did you complete the repair?
Go to Step 11  -
11 Operate the system in order to verify the repair.
Did you correct the condition?
System OK Go to Step 3