Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different variant/trim than selected.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Start/Run/Move > Starting > No Crank > Always | GO to Pinpoint Test HG |
| Start/Run/Move > Starting > Slow Crank/Battery > Always | GO to Pinpoint Test HG |
| Start/Run/Move > Starting > Hard Start/Long Crank > Always | GO to Pinpoint Test HG |
| Start/Run/Move > Dipstick > Engine Oil > Missing | GO to Pinpoint Test HG |
| Start/Run/Move > Fluids > Engine Oil > Consumption | GO to Pinpoint Test HG |
| Start/Run/Move > Fluids > Engine Oil > Visible Leak | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Spark Knock > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Spark Knock > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > City Driving > Loaded | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > Highway Driving > Loaded | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > Combined > Unloaded | GO to Pinpoint Test HG |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test HG |