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Pinpoint Test B: SEATBELT Retractor Extraction/Retraction Concerns

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
  1. Normal Operation and Fault Conditions 

    REFER to: Seatbelt Systems - System Operation and Component Description .

    Possible Sources 

    • Interior trim, wiring harness or insulation is not installed correctly
    • Twisted or incorrectly routed seatbelt webbing
    • Seatbelt retractor is in web sensing mode
    • Seatbelt retractor is in Automatic Locking Retractor (ALR) mode (if equipped)
    • Seatbelt retractor binding internally

    Visual Inspection and Pre-checks 

    • Seatbelt webbing integrity (torn, frayed, cut or stretched)
    • D-ring (if equipped) moves freely and is free of dirt and debris

  2. B1 CHECK THE SEATBELT RETRACTOR

    • NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

      Extract the seatbelt webbing from the seatbelt retractor.

    Does the seatbelt operate without excessive effort or binding? 

    Yes  If the seatbelt webbing will not retract, for an outboard mounted seatbelt retractor, GO to  B4 For an inboard mounted seatbelt retractor, GO to  B5
    No  If the interior trim, wiring harness or insulation are not installed correctly, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION and the appropriate procedure.If the seatbelt webbing is twisted, correct the installation. REFER to: Seatbelt Twisted at the Seatbelt Guide . If the seat is not assembled correctly, correct the installation. REFER to FRONT SEATS PART 2 , REAR SEATS or REMOVAL AND INSTALLATION  and the appropriate procedure. If the seatbelt webbing is incorrectly routed, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION or REMOVAL AND INSTALLATION  and the appropriate procedure.If the concern was confirmed, CORRECT the concern. If not, GO to  B2

  3. B2 CHECK THE SEATBELT RETRACTOR EXTRACTION

    • Allow the seatbelt webbing to retract back onto the seatbelt retractor spool.

    • NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

      Extract the seatbelt webbing from the seatbelt retractor.

    Does the seatbelt retractor allow extraction of the seatbelt? 

    Yes  Attempt to duplicate the customer's concern. Carry out the Seatbelt Retractor Functional Test and the Seatbelt Retractor, Automatic Locking Retractor (ALR) Mode Functional Test. REFER to: Seatbelt System Functional Tests . If the concern was confirmed, CORRECT the concern. If not, GO to  B3
    No  If the seatbelt retractor is in web sensing mode, unlock the locked seatbelt retractor. REFER to: Locked Seatbelt Retractor Releasing . If the concern was confirmed, CORRECT the concern. If not, GO to  B3

  4. B3 CHECK THE SEATBELT RETRACTOR EXTRACTION

    • Allow the seatbelt webbing to retract back onto the seatbelt retractor spool.

    • NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

      Extract the seatbelt webbing from the seatbelt retractor.

    Does the seatbelt retractor allow extraction of the seatbelt? 

    Yes  If the concern can't be duplicated, the seatbelt system is working correctly. Return the vehicle to the customer.
    No  If the seatbelt retractor is locked in Automatic Locking Retractor (ALR) mode, carry out the Automatic Locking Retractor (ALR) Mode Functional Test. REFER to: Seatbelt System Functional Tests .

  5. B4 CHECK THE OUTBOARD SEATBELT RETRACTOR RETRACTION

    • For an outboard  seatbelt retractor, carry out the following:

      1. Allow the seatbelt webbing to retract back onto the seatbelt retractor spool.
      2. NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

        Extract the seatbelt webbing from the affected  seatbelt retractor.

      3. Allow the seatbelt webbing to retract back onto the seatbelt retractor spool noting the amount of time it takes to retract the seatbelt webbing.
      4. NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

        Extract the seatbelt webbing from the non-affected  seatbelt retractor on the opposite side and compare the speed at which the seatbelt webbing is retracted.

    Do the 2 seatbelt retractors retract the seatbelt webbing at approximately the same time? 

    Yes  Attempt to duplicate the customer's concern. Carry out the Seatbelt Retractor Functional Test and the Seatbelt Retractor, Automatic Locking Retractor (ALR) Mode Functional Test. REFER to: Seatbelt System Functional Tests .
    No  Make sure the D-ring (if equipped) moves freely and is free of dirt and debris.If the interior trim, wiring harness or insulation are not installed correctly, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION and the appropriate procedure.If the seatbelt webbing is twisted, correct the installation. REFER to: Seatbelt Twisted at the Seatbelt Guide . If the seatbelt webbing is incorrectly routed, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION or REMOVAL AND INSTALLATION  and the appropriate procedure. If the concern was confirmed, CORRECT the concern. If not, GO to  B6

  6. B5 CHECK THE INBOARD SEATBELT RETRACTOR RETRACTION

    • For an inboard  seatbelt retractor, carry out the following:

      1. Allow the seatbelt webbing to retract back onto the seatbelt retractor spool.
      2. NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

        Extract the seatbelt webbing from the affected  seatbelt retractor.

      3. Allow the seatbelt webbing to retract back onto the seatbelt retractor spool noting the amount of time it takes to retract the seatbelt webbing.
      4. NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

        On a similar vehicle  , extract the seatbelt webbing from a non-affected  seatbelt retractor at the same position and compare the speed at which the seatbelt webbing is retracted.

    Do the 2 seatbelt retractors retract the seatbelt webbing at approximately the same time? 

    Yes  Attempt to duplicate the customer's concern. Carry out the Seatbelt Retractor Functional Test and the Seatbelt Retractor, Automatic Locking Retractor (ALR) Mode Functional Test. REFER to: Seatbelt System Functional Tests .
    No  Make sure the D-ring (if equipped) moves freely and is free of dirt and debris.If the interior trim, wiring harness or insulation are not installed correctly, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION and the appropriate procedure.If the seatbelt webbing is twisted, correct the installation. REFER to: Seatbelt Twisted at the Seatbelt Guide . If the seat is not assembled correctly, correct the installation. REFER to FRONT SEATS PART 2 or REMOVAL AND INSTALLATION  and the appropriate procedure.If the seatbelt webbing is incorrectly routed, correct the installation. REFER to INTERIOR TRIM AND ORNAMENTATION or REMOVAL AND INSTALLATION  and the appropriate procedure.If the concern was confirmed, CORRECT the concern. If not, GO to  B6

  7. B6 CHECK THE SEATBELT RETRACTOR RETRACTION

    • NOTE: Do NOT  extract the seatbelt webbing all the way out to prevent the seatbelt retractor from engaging ALR (Automatic Locking Retractor) mode.

      Extract the seatbelt webbing from the seatbelt retractor.

    • Allow the seatbelt webbing to retract back onto the seatbelt retractor spool.

    Does the seatbelt retractor allow retraction of the seatbelt? 

    Yes  If the concern can't be duplicated, the seatbelt system is working correctly. Return the vehicle to the customer.
    No  Carry out the Seatbelt Retractor Functional Test. REFER to: Seatbelt System Functional Tests . If the concern was confirmed, CORRECT the concern.
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