Pinpoint Test G: The Power Tailgate Does Not Power Open (Power Close OK)

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Normal Operation and Fault Conditions
REFER to: Power Tailgate - System Operation and Component Description .

Possible Sources
- Tailgate alignment
- Tailgate striker alignment
- Mechanical binding

G1 CHECK FOR RGTM (REAR GATE TRUNK MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Ignition ON.
- Using a diagnostic scan tool, carry out the RGTM self-test.
Are any DTC present?

Yes REFER to the DTC Chart(s) .

No GO to G2

G2 CHECK THE TAILGATE LATCH RELEASE OPERATION

NOTE: Make sure the power tailgate is enabled from the message center.
- Ignition ON.
- Select PARK.
- Unlock the doors using a door lock control switch.
- Press the front interior power tailgate switch.
Do the tailgate latches release?

Yes GO to G3

No GO to Pinpoint Test B

G3 CHECK THE MANUAL OPERATION OF THE TAILGATE
- Turn the power tailgate off (disable) from the message center.
- While manually opening and closing the tailgate, check the tailgate for:
  - Power tailgate motor (should move freely while manually opening and closing tailgate and be securely mounted to the tailgate and bracket)
  - Check the suspect RH or LH Power tailgate latch (should latch completely)
Does the tailgate open and close correctly?

Yes GO to Pinpoint Test B

No REPAIR as necessary.