Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Start/Run/Move > Dipstick > Engine Oil > Missing | GO to Pinpoint Test HG |
| Start/Run/Move > Fluids > Engine Oil > Consumption | GO to Pinpoint Test HG |
| Start/Run/Move > Fluids > Engine Oil > Visible Leak | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test HG |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Spark Knock > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Spark Knock > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > City Driving > Unloaded | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > Highway Driving > Unloaded | GO to Pinpoint Test HG |
| Driving Performance > Poor Fuel Economy > Combined > Unloaded | GO to Pinpoint Test HG |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test HG |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test HG |