Pinpoint Test C: No Engagement - Both Forward And Reverse

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Normal Operation and Fault Conditions
- No forward and no reverse
  - Check the transmission fluid level. REFER to: Transmission Fluid Level Check .
  - Collect a transmission fluid sample and inspect it for signs of contamination or wear. REFER to: Preliminary Inspection .
  - For vehicles equipped with a selector lever, verify proper selector lever cable installation and adjustment.
  - Carry out the line pressure test. If line pressure is low, refer to the Line Pressure Diagnosis Chart for further diagnosis. REFER to: Special Testing Procedures .
  - Check the A clutch for a does not apply condition. REFER to: A Clutch .
  - Inspect the turbine shaft splines on the transmission input shaft and in the torque converter turbine. INSTALL new components as necessary. REFER to: Transmission .
  - Inspect the internal transmission components for damage. INSTALL new components as necessary. REFER to: Transmission .
Possible Sources
- Low transmission fluid level
- Low line pressure
- Clutch fault
- Damaged turbine shaft splines
- Internal transmission components
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods