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Pinpoint Test Aa: The Door Ajar, Hood Ajar Or Tailgate Ajar Warning Indicator Is Never Or Always On

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
  1. Normal Operation and Fault Conditions 

    See Door Ajar, Hood Ajar or Tailgate RTT Indicator. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description .

    If the driver door ajar, passenger door ajar, left rear door ajar, right rear door ajar, hood ajar or tailgate ajar status message is missing for less than 5 seconds, the IPC defaults the door ajar warning indicator or the appropriate ajar RTT indicator to the last indication state (on or off), based upon the last message received.

    If the driver door ajar, passenger door ajar, left rear door ajar, right rear door ajar, hood ajar or tailgate ajar status message is missing for 5 seconds or longer, the IPC defaults the door ajar warning indicator or the appropriate ajar RTT indicator off.

    Possible Sources 

    • Communication concern
    • Interior lighting concern
    • Message center concern
    • GWM concern
    • BCM concern
    • IPC

  2. AA1 CHECK THE MESSAGE CENTER OPERATION

    • Ignition ON.

    • Clear all message center warnings by pressing the OK button for each warning present.

    • Monitor the charging system warning RTT indicator.

    • Start the engine.

    • Monitor the charging system warning RTT indicator.

    Does the charging system warning RTT indicator turn on with the KOEO and turn off with the KOER? 

    Yes  GO to  AA2
    No  GO to Pinpoint Test A 
  3. AA2 CHECK THE INTERIOR LIGHTING OPERATION

    • Open and close each door while monitoring the interior lamps.

    Do the interior lamps operate correctly with each door? 

    Yes  GO to  AA3
    No  REFER to: Interior Lighting .
  4. AA3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to Diagnostic Trouble Code (DTC) Chart .
    No  GO to  AA4
  5. AA4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CMDTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Controller Area Network (CAN) Module Communications Network .
    No  GO to  AA5
  6. AA5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the BCM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  For DTC B1178:01, GO to  AA6 For all other Diagnostic Trouble Codes (DTCs), REFER to the Master DTC Chart.
    No  For a door ajar indication concern, GO to  AA11 For a hood ajar indication concern, DIAGNOSE the perimeter alarm doesn't arm from the hood (inoperative condition) or DIAGNOSE any hood ajar switch related BCM Diagnostic Trouble Codes (DTCs) (always on condition). REFER to: Perimeter Anti-Theft Alarm . If the tailgate ajar indication is never on, GO to  AA9
  7. AA6 CHECK THE POWER TAILGATE AJAR INPUT CIRCUIT FOR AN OPEN AT THE BCM (BODY CONTROL MODULE)

    • Ignition OFF.

    • Disconnect BCM C2280E.

    • Disconnect Tailgate Cinch Latch C4627.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280E-34
      GFD560559Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AA11
    No  GO to  AA7
  8. AA7 BYPASS THE TAILGATE AJAR INPUT AT THE TAILGATE CINCH LATCH AND CHECK FOR OPEN AT THE BCM (BODY CONTROL MODULE)

    • Connect a fused jumper wire:
      Positive Lead Measurement / Action Negative Lead
      C4627-2
      GFD560557Courtesy of FORD MOTOR COMPANY
      Ground

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280E-34
      GFD560559Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  REMOVE the fused jumper wire. GO to  AA8
    No  REMOVE the fused jumper wire. REPAIR the circuit.
  9. AA8 CHECK THE TAILGATE CINCH LATCH GROUND CIRCUIT FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C4627-5
      GFD560559Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  INSTALL a new tailgate module.
    No  REPAIR the circuit.
  10. AA9 CHECK THE TAILGATE AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM (BODY CONTROL MODULE)

    • Ignition OFF.

    • Disconnect BCM C2280E.

    • Disconnect Tailgate Module C4623.

    • Disconnect Tailgate Cinch Latch C4627.

    • Open the tailgate.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280E-34
      GFD560559Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  AA10
    No  GO to  AA11
  11. AA10 CHECK THE TAILGATE AJAR INPUT CIRCUIT FOR A SHORT TO GROUND AT THE BCM WITH THE TAILGATE LATCH OR POWER TAILGATE MODULE DISCONNECTED

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280E-34
      GFD560559Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater then 10, 000 ohms? 

    Yes  INSTALL a new tailgate cinch latch.
    No  REPAIR the circuit.
  12. AA11 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the BCM connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM. REFER to: Body Control Module (BCM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.