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Symptom Chart

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart: Front Seats 

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Actions
The power seat is inoperative or does not operate correctly -- driver, 8-way GO to Pinpoint Test A 
The power seat is inoperative or does not operate correctly -- driver, 10-way GO to Pinpoint Test B 
The power seat is inoperative or does not operate correctly -- passenger, 10-way GO to Pinpoint Test C 
The passenger max recline seat warning chime is inoperative/does not operate correctly GO to Pinpoint Test T 
The power lumbar is inoperative -- driver, without multi-contour seats GO to Pinpoint Test D 
The power lumbar is inoperative -- passenger, without multi-contour seats GO to Pinpoint Test E 
An individual multi-contour seat function is inoperative from the seat control switch -- touchscreen control operates correctly GO to Pinpoint Test U 
An individual multi-contour seat function is inoperative from the touchscreen control only-- seat control switch operates correctly GO to Pinpoint Test AR 
The multi-contour seat is inoperative/does not operate correctly -- driver GO to Pinpoint Test F 
The multi-contour seat is inoperative/does not operate correctly -- passenger GO to Pinpoint Test G 
The memory seat does not operate horizontally/vertically/recline using the seat control switch GO to Pinpoint Test H 
The memory seat does not operate using the memory SET switch GO to Pinpoint Test I 
The memory seat moves in two-second intervals GO to Pinpoint Test I 
The memory seat does not move to the correct memory position GO to Pinpoint Test V 
The memory seat does not operate when using the RKE transmitter GO to Pinpoint Test W 
Easy entry/easy exit is inoperative/does not operate correctly GO to Pinpoint Test J 
Both heated seats are inoperative -- without heated/ventilated seats GO to Pinpoint Test K 
The driver heated seat is inoperative/does not operate correctly -- without heated/ventilated seats GO to Pinpoint Test L 
The passenger heated seat is inoperative/does not operate correctly -- without heated/ventilated seats GO to Pinpoint Test M 
Both heated seats are inoperative -- with heated/ventilated seats GO to Pinpoint Test N 
The left heated seat is inoperative/does not operate correctly -- with heated/ventilated seats GO to Pinpoint Test O 
The right heated seat is inoperative/does not operate correctly -- with heated/ventilated seats GO to Pinpoint Test P 
Both ventilated seats are inoperative GO to Pinpoint Test Q 
The driver ventilated seat is inoperative/does not operate correctly GO to Pinpoint Test R 
The passenger ventilated seat is inoperative/does not operate correctly GO to Pinpoint Test S