Pinpoint Tests R: Excessive Steering Wheel Play - Steering Column Mounted EPAS

WARNING: This page is about a different car, the 2020 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: This pinpoint test is intended to diagnose vehicles with steering column mounted EPAS systems only. Do not use this pinpoint test to diagnose vehicles with steering gear mounted EPAS systems.

R1: CHECK THE STEERING COLUMN SHAFT FASTENERS

Check the steering column assembly for loose fasteners.
Check the steering gear for loose fasteners, worn or damaged bushings.

Are the fasteners and bushings in good condition?

Yes	No
Go to R2.	For loose fasteners, TIGHTEN the fasteners as necessary. REFER to Specifications in the Steering Column article. For worn steering gear bushings, INSTALL a new Steering Gear assembly. REFER to the Power Steering article.

R2: CHECK THE STEERING COLUMN SHAFT U-JOINTS

Inspect the steering column shaft U-joints for looseness or wear.

Are the steering column shaft U-joints in good condition?

Yes	No
Go to R3.	INSTALL a new EPAS steering column. REFER to the Steering Column article. ORDER a replacement EPAS column and INCLUDE the RVC on the form. If this is a Ford paid repair, INCLUDE the RVC on the warranty claim form.

R3: CHECK THE OUTER TIE RODS FOR MOVEMENT

With the transmission in NEUTRAL, position the vehicle on a hoist. Refer to the Jacking and Lifting article
Using hand force only, check the outer tie rods for vertical and lateral movement in the tie-rod ball studs/sockets.

Are the outer tie rods free from any vertical and/or lateral movement?

Yes	No
Go to R4.	INSTALL a new Outer tie rod(s). REFER to the Power Steering article.

R4: CHECK THE INNER TIE RODS FOR MOVEMENT

Remove the steering gear bellows boots. Refer to Inner Tie Rod Removal and Installation in the Power Steering article.
Using hand force only, check the inner tie rods for vertical and lateral movement in the tie-rod ball studs/sockets.

Are the inner tie rods free from any vertical and/or lateral movement?

Yes	No
Go to R5.	INSTALL a new Inner tie rod(s). REFER to the Power Steering article.

R5: CHECK THE SUSPENSION BALL JOINTS AND BUSHINGS FOR DAMAGE, SECURITY, EXCESSIVE FREE PLAY AND IMPEDED MOVEMENT

Check the suspension ball joints and bushings for damage, security, excessive free play and impeded movement.

Has a concern been identified?

Yes	No
REPAIR as necessary.	INSTALL a new Steering Gear assembly. REFER to the Power Steering article.