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Symptom Chart: Rear Only Parking Aid Camera

WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Causes Actions
The rear parking aid camera is inoperative Refer to the Pinpoint Test GO to Pinpoint Test A 
The FDIM or FCDIM displays REAR VIDEO CAMERA IS UNAVAILABLE or CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP and a black screen/no image Refer to the Pinpoint Test GO to Pinpoint Test A 
Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines Refer to the Pinpoint Test For vehicles without PTBA, GO to Pinpoint Test B 
For vehicles with PTBA, GO to Pinpoint Test H 
Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots) Refer to the Pinpoint Test For vehicles without PTBA, GO to Pinpoint Test B 
For vehicles with PTBA, GO to Pinpoint Test H 
Camera image quality concern during an auto-start-stop event Wiring, terminals or connectors
Direct Current/Direct Current (DC/DC) converter control module
REFER to: Direct Current/Direct Current (DC/DC) Converter Control Module .
Frozen screen or slow screen transitions (vehicles with an 8 in (203 mm) touchscreen) FDIM
APIM
DIAGNOSE the APIM and FDIM. REFER to: Information and Entertainment System .
Frozen screen or slow screen transitions (vehicles with a 4.2 in (107 mm) centerstack infotainment display) FCDIM DIAGNOSE the FCDIM. Vehicles Without: SYNC, REFER to: Information and Entertainment System . Vehicles With: SYNC Without Touchscreen, REFER to: Information and Entertainment System .
Manual zoom function is inoperative Refer to the Pinpoint Test GO to Pinpoint Test E 
Visual park aid alert is inoperative Refer to the Pinpoint Test GO to Pinpoint Test C 
Active guidelines are inoperative or do no operate correctly Refer to the Pinpoint Test GO to Pinpoint Test D 
Fixed guidelines are inoperative or do not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test D 
The video delay feature is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test F 
Video image is upside down Internal parking aid camera failure
Incorrect parking aid camera installed on vehicle
INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera .
All other image concerns Refer to the Pinpoint Test GO to Pinpoint Test A