Symptom Chart: Information And Message Center - Warning Messages
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| The 4WD fault message is always displayed | 4WD concern | DIAGNOSE the 4WD system. REFER to the appropriate Four-Wheel Drive Systems article. |
| An automatic engine idle message is never or always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| An ACC message is never displayed | Message center concern ACC concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the ACC RTT indicator. GO to Pinpoint Test BH |
| A BLIS/ CTA fault message is always displayed | BLIS/ CTA system concern | DIAGNOSE the BLIS/ CTA system. Refer to: Blind Spot Information System . |
| A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always displayed | Message center concern Brake warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test U If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test V |
| A brake applied-power reduced message is never or always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BJ |
| The charging system warning message is never or always displayed | Message center concern Charging system warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT indicator. GO to Pinpoint Test W |
| The check fuel fill inlet message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BJ |
| The check lock differential message is always displayed | Message center concern ELD system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the ELD indicator or RTT indicator. GO to Pinpoint Test AA |
| The check parking aid message is always displayed | Message center concern Parking aid system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the parking aid system. Refer to: Parking Aid . |
| A DPF cleaning or auto regeneration off message is never or always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| The diesel exhaust fluid level contaminated or diesel exhaust fluid level fault message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| The diesel exhaust over-temperature message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| The diesel low fuel pressure message is never or always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| The diesel reduced engine power message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BK |
| A door ajar or hood ajar message is never or always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test Z |
| The engine oil change message is never displayed | Message center concern The PCM has not reached the programmed mileage/time based on the criteria required to display the message. |
NOTE:
Using the system check in the message center, verify that the oil life is between 1 and 5% for the CHANGE ENGINE OIL SOON message or at 0% for the OIL CHANGE REQUIRED message. OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly with the oil life between 0-5%, Refer to IPC Hardware Testing
.If the driver door ajar message functions correctly with the oil life not
at the specified value, INFORM the customer how the message center functions and how the oil life messages are set. |
| The engine oil change message is always displayed | Refer to the Pinpoint Test | GO to Pinpoint Test BL |
| The engine on warning message is always displayed | Message center concern Ignition-engine on warning chime concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the ignition-engine on warning chime. GO to Pinpoint Test BU |
| The engine over-temperature warning message is never or always displayed | Message center concern Engine over-temperature indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the engine over-temperature warning indicator or engine over-temperature RTT indicator. GO to Pinpoint Test AC |
| The factory or transport mode message is always displayed | Vehicle is in factory or transport mode | PLACE the vehicle in normal operation mode. Refer to: Factory Mode Deactivation . or REFER to: Transport Mode Deactivation . |
| A forward collision warning message is always displayed | Message center concern Forward collision concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the forward collision warning system. Refer to: Collision Warning and Collision Avoidance System . |
| A front camera fault message is always displayed | Front camera concern | DIAGNOSE the front camera. Refer to: Lane Keeping System . |
| The hill descent control malfunction message is always displayed | Hill descent control feature concern | DIAGNOSE the transmission and hill descent control feature. Refer to: Diagnosis By Symptom - 6R100 or REFER to: Diagnosis By Symptom - 6R140 . |
| The hill start assist not available message is always displayed | Hill start assist feature concern | DIAGNOSE the hill start assist feature. Refer to: Anti-Lock Brake System (ABS) and Stability Control . |
| The lane keeping alert system warning message (keep hands on wheel) is never or always displayed | Message center concern Lane keeping alert warning chime concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the lane keeping alert warning chime. GO to Pinpoint Test BW |
| A lane keeping aid warning system fault message is always displayed | Lane departure warning system concern | DIAGNOSE the lane keeping aid system. Refer to: Lane Keeping System . |
| A load shed warning message is always displayed | Message center concern Charging system indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT indicator. GO to Pinpoint Test W |
| A MyKey ® menu is not available or incorrect | MyKey ® programmed key in use Number of keys set to unlimited mode Non-Ford approved remote start system installed |
NOTE:
MyKey ® may not be compatible with non-Ford approved remote start systems. REFER to the Owner's Literature. |
| The neutral tow disabled message is never or always displayed | Message center concern 4WD concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT indicator. GO to Pinpoint Test W DIAGNOSE the 4WD indicators or RTT indicators. GO to Pinpoint Test Q |
| A passive key status (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) message is always displayed (push button start) | Message center concern Passive key concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, REFER to: Locks, Latches and Entry Systems . |
| The perimeter alarm message is always displayed | Message center concern Perimeter alarm concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, REFER to: Perimeter Anti-Theft Alarm . |
| The PRNDL not in park (shift to park) message is always displayed | Message center concern PRNDL not in park warning chime concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AK |
| The service AdvanceTrac ® malfunction warning is always displayed | Message center concern Stability-traction control indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator or stability-traction control RTT indicator. GO to Pinpoint Test AM |
| The tire training complete message is never on | TPMS sensor training incomplete |
NOTE:
This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| A TPMS malfunction message is never or always on | Message center concern TPMS warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the TPMS warning indicator or TPMS RTT indicator. GO to Pinpoint Test AO |
| A tire training message (train left front, right front, left rear or right rear tire) message is never on | TPMS warning indicator concern TPMS sensor training concern |
NOTE:
These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions.If the TPMS warning indicator does not operate, GO to Pinpoint Test AO If the Tire TPMS warning indicator operates, CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| The tires not trained message is always on | TPMS sensor training concern | This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. Refer to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration . |
| The trailer brake module fault message is always displayed | Trailer brake module concern | DIAGNOSE the trailer braking system. Refer to: Auxiliary Brake System - Vehicles With: Trailer Brake Control . |
| The trailer connected message is displayed when a trailer is not connected | Trailer brake concern Trailer electrical concern |
DIAGNOSE the trailer connected message is falsely displayed. Refer to: Auxiliary Brake System - Vehicles With: Trailer Brake Control . |
| A trailer electrical warning message is always displayed | Message center concern Trailer electrical concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the trailer lighting. Refer to: Trailer Lamps . |
| A trailer TPMS message is never or always on | Message center concern Trailer TPMS display concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the trailer TPMS display. GO to Pinpoint Test BD |
| A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on | Message center concern Push button start concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test Z If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern. Refer to: Steering Wheel and Column Electrical Components . |