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Pinpoint Test B: The Battery Charge (State Of Charge) Gauge Is Inoperative

  1. Normal Operation and Fault Conditions 

    See Battery Charge (State of Charge) Gauge. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description .

    Possible Sources 

    • Communication concern
    • GWM
    • BECM
    • SOBDMC
    • IPC

  2. B1 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to Diagnostic Trouble Code (DTC) Chart .
    No  GO to  B2
  3. B2 PERFORM THE BECM (BATTERY ENERGY CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the BECM self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: High Voltage Battery, Mounting and Cables .
    No  GO to  B3
  4. B3 PERFORM THE SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) SELF-TEST

    • Using a diagnostic scan tool, perform the SOBDMC self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the appropriate DTC Chart.
    No  GO to  B4
  5. B4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Controller Area Network (CAN) Module Communications Network .
    No  GO to  B5
  6. B5 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPC connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPC connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.