Symptom Chart: Parking Aid Camera

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition	Possible Causes	Actions
The rear parking aid camera is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test A
The FDIM displays REAR VIDEO CAMERA IS UNAVAILABLE or CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP and a black screen/no image	Refer to the Pinpoint Test	GO to Pinpoint Test A
Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines	Refer to the Pinpoint Test	GO to Pinpoint Test B
Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots)	Refer to the Pinpoint Test	GO to Pinpoint Test B
Frozen screen or slow screen transitions	FDIM APIM	DIAGNOSE the APIM and FDIM. REFER to: Information and Entertainment System .
The fixed guidelines are inoperative or do not operate correctly	Refer to the Pinpoint Test	GO to Pinpoint Test C
The video delay feature is inoperative or does not operate correctly	Refer to the Pinpoint Test	GO to Pinpoint Test D
The manual zoom function is inoperative	Refer to the Pinpoint Test	GO to Pinpoint Test E
The video image is upside down	Internal parking aid camera failure Incorrect parking aid camera installed on vehicle	INSTALL a new rear parking aid camera. REFER to: Rear Parking Aid Camera .
All other image concerns	Refer to the Pinpoint Test	GO to Pinpoint Test A