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Symptom Chart: Glass, Frames and Mechanisms

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
Both power windows are inoperative Refer to the Pinpoint Test GO to Pinpoint Test A 
A single power window is inoperative/does not operate correctly - driver Refer to the Pinpoint Test GO to Pinpoint Test B 
A single power window is inoperative/does not operate correctly - passenger Refer to the Pinpoint Test GO to Pinpoint Test C 
The one-touch up/down feature is inoperative - driver Refer to the Pinpoint Test GO to Pinpoint Test D 
One or more individual defrost grid wires are inoperative Rear window grid REFER to: Heated Window Grid Wire Repair .
The defrost system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test E 
The defrost system does not shut off automatically Refer to the Pinpoint Test GO to Pinpoint Test F 
The heated windshield is inoperative Refer to the Pinpoint Test GO to Pinpoint Test G 
The heated windshield does not shut off automatically Refer to the Pinpoint Test GO to Pinpoint Test H 
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