Symptom Chart: Handles, Locks, Latches and Entry Systems - Electrical
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| All door locks are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| A single or more than one door lock is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test J |
| The door locks operate only one way | Refer to the Pinpoint Test | GO to Pinpoint Test K |
| All door locks are inoperative from one door lock control switch | Refer to the Pinpoint Test | GO to Pinpoint Test L |
| The power liftgate is inoperative or does not operate correctly | Refer to the Pinpoint Test | REFER to: Body Closures . |
| The manual liftgate latch release is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test M |
| The manual liftgate does not latch | Refer to the Pinpoint Test | GO to Pinpoint Test AD |
| The doors do not lock or unlock using the keyless entry keypad | Refer to the Pinpoint Test | GO to Pinpoint Test N |
| The RKE transmitter is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test O |
| An individual button/feature is inoperative from the RKE transmitter | Refer to the Pinpoint Test | GO to Pinpoint Test P |
| The RKE transmitter has poor range performance | Refer to the Pinpoint Test | GO to Pinpoint Test Q |
| The remote start feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test R |
| The smart unlock is inoperative | Refer to the Pinpoint Test | Without push button start - REFER to: Instrumentation, Message Center and Warning Chimes
. With push button start - REFER to: Passive Anti-Theft System (PATS) . |
| The 2-stage door unlocking does not operate correctly | The 2-stage door unlocking is disabled | REFER to: Staged Unlock Programming . |
| A door passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test S |
| The liftgate passive entry feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test T |
| The fuel filler door lock is inoperative (except hybrid vehicle) | Refer to the Pinpoint Test | GO to Pinpoint Test AE |
| The fuel filler door release is inoperative (hybrid vehicle) | Refer to the Pinpoint Test | GO to Pinpoint Test AI |
| The fuel filler door does not latch (hybrid vehicle) | Refer to the Pinpoint Test | GO to Pinpoint Test AJ |