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Home >> Ford >> 2021 >> Expedition SSV, 4WD >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Instrumentation, Message Center And Warning Chimes (2 Of 2) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test BA: The Engine Oil Change Message Always Displayed >> Pinpoint Test BA: The Engine Oil Change Message Always Displayed

Pinpoint Test BA: The Engine Oil Change Message Always Displayed

  1. BA1 CHECK THE MESSAGE CENTER SWITCH OPERATION

    • Ignition OFF.

    • Close all doors, the hood and the liftgate.

    • Ignition ON.

    • Once the IPC has completed it's prove-out and is in normal operation mode, open the driver door.

    • Press the OK button to clear the door ajar warning message.

    Does the door ajar warning message clear? 

    Yes  GO to  BA2
    No  DIAGNOSE the message center switch. GO to Pinpoint Test AN 

  2. BA2 RESET THE ENGINE OIL LIFE

    • NOTE: For message center menu navigation to reset the oil life, refer to the Owner Literature.

      Using the message center, reset the oil life.

    Does the engine oil change message clear? 

    Yes  The system is operating correctly. EXPLAIN to the customer how to reset the engine oil life.
    No  GO to  BA3

  3. BA3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  Refer to DTC Chart: IPC in this article. Refer to DTC Chart: Instrument Panel Cluster (IPC)  .
    No  GO to  BA4

  4. BA4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) KOEO (KEY ON, ENGINE OFF) SELF-TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform the PCMKOEO self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  Refer to: Electronic Engine Controls .
    No  GO to  BA5

  5. BA5 CHECK FOR RECENT SERVICE HISTORY

    • CHECK the vehicle service history for recent service actions related to PCM or IPC software updates.

    Was the software updated in either the PCM or IPC? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, UPDATE the software in the module in question. ATTEMPT to reset the oil life again. If the engine oil change message cannot be cleared, INSTALL a new module in question. For the PCM, Refer to PCM GUIDED ROUTINE TESTING
    For the IPC,
    No  Refer to PCM GUIDED ROUTINE TESTING
    If the oil life still cannot be reset,
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