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Pinpoint Test D : The Message Center Displays A 'Front Camera Malfunction Service REQUIRED' Message

WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

  1. D1 PERFORM A NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform a network test.

    Does the IPMA pass the network test? 

    Yes  GO to  D2
    No  REFER to: Communications Network .
  2. D2 CHECK THE IPMA (IMAGE PROCESSING MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the IPMA Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to the DTC Chart: IPMA .
    No  GO to  D3
  3. D3 CHECK FOR CORRECT IPMA (IMAGE PROCESSING MODULE A) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPMA connectors and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPMA connectors and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a Technical Service Bulletin (TSB) exists for this concern, DISCONTINUE this test and FOLLOW the Technical Service Bulletin (TSB) instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new IPMA (except Raptor) or INSTALL a new Interior Rear View Mirror (Raptor). Except Raptor, REFER to: Image Processing Module A (IPMA) . For Raptor, REFER to: Interior Rear View Mirror .
    No  The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.