Pinpoint Test Q : The Keyless Entry Keypad Illumination Is Always On

WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

Q1 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATION

NOTE: It is normal operation for the keypad to illuminate when the illuminated entry/exit feature is active. Make sure all the doors are closed and the feature times out.
- Ignition ON.
- Wait 45 seconds and observe the keyless entry keypad illumination.
Is the keyless entry keypad illumination always on?

Yes GO to Q2

No The system is operating as designed. INFORM the customer of the correct system operation.

Q2 ISOLATE THE BCM (BODY CONTROL MODULE) CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE
- Ignition OFF.
- Disconnect BCM C2280E.
- Ignition ON.
Is the keypad still illuminated?

Yes REPAIR the circuit.

No GO to Q3

Q3 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

Disconnect and inspect all the BCM connectors.

Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals pins
- pushed-out pins - install new pins as necessary

Reconnect the BCM connectors and make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to BCM GUIDED ROUTINE TESTING

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.