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Home >> Ford >> 2021 >> Escape Titanium Plug-In Hybrid >> Repair and Diagnosis >> Electrical >> Gauges >> Instrumentation, Message Center And Warning Chimes (2 Of 2) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test S: The Charging System Warning Indicator Or RTT (RECONFIGURABLE Telltale) Indicator Is Never Or Always On

Pinpoint Test S: The Charging System Warning Indicator Or RTT (RECONFIGURABLE Telltale) Indicator Is Never Or Always On

  1. Normal Operation and Fault Conditions 

    See Charging System Warning (12-Volt). REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description .

    If the battery low state of charge message is missing for less than 5 seconds, the IPC defaults the charging system warning indicator or RTT warning indicator to the last indication state (on or off), based upon on the last message received.

    If the battery low state of charge message is missing for 5 seconds or longer, the IPC defaults the charging system warning indicator or RTT warning indicator on.

    Possible Sources 

    • Charging system concern
    • Communication concern
    • BCM
    • GWM
    • IPC

  2. S1 IDENTIFY THE IPC (INSTRUMENT PANEL CLUSTER) LEVEL

    Is the vehicle equipped with a base IPC? 

    Yes  GO to  S3
    No  GO to  S2
  3. S2 CHECK THE MESSAGE CENTER OPERATION

    • Ignition ON.

    • Close all doors, liftgate and hood.

    • Clear all message center warnings by pressing the OK button for each warning present.

    • Monitor the door ajar RTT warning indicator.

    • Open the driver door.

    • Clear the message center popup warning.

    • Monitor the door ajar RTT warning indicator.

    Is the door ajar RTT warning indicator off with the door closed, and on with the door open? 

    Yes  GO to  S4
    No  GO to Pinpoint Test A 
  4. S3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) INDICATOR LAMP CONTROL ACTIVE COMMAND USING A DIAGNOSTIC SCAN TOOL

    • Ignition ON.

    • Using a diagnostic scan tool, view the IPC Parameter Identifications (PIDs).

    • Access the IPC and control the W_CHRGPID

    • Command the charging system warning indicator on then off while observing the charging system warning indicator.

    Does the charging system warning indicator turn on when commanded on and turn off when commanded off? 

    Yes  GO to  S4
    No  GO to  S7
  5. S4 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the IPC DTC Chart.
    No  GO to  S5
  6. S5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Communications Network
    No  GO to  S6
  7. S6 CHECK THE CHARGING SYSTEM OPERATION

    • Check the charging system operation.

    Does the charging system operate correctly? 

    Yes  If the charging system warning indicator is never on, the system is operating correctly at this time. If the charging system warning indicator is always on, DIAGNOSE all BCM Diagnostic Trouble Codes (DTCs). REFER to: Body Control Module (BCM)
    No  DIAGNOSE the charging system. REFER to CHARGING SYSTEM - GENERAL INFORMATION
  8. S7 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPC connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPC connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) 
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.