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Home >> Ford >> 2021 >> Escape Titanium Plug-In Hybrid >> Repair and Diagnosis >> Electrical >> Gauges >> Instrumentation, Message Center And Warning Chimes (2 Of 2) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test B: A Virtual Gauge Is Inoperative (AWD (All-Wheel Drive), Fuel, Speedometer, Tachometer Or Temperature)

Pinpoint Test B: A Virtual Gauge Is Inoperative (AWD (All-Wheel Drive), Fuel, Speedometer, Tachometer Or Temperature)

  1. Normal Operation and Fault Conditions 

    See Virtual Gauges. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description .

    AWD Gauge 

    • If the AWD wheel lock display message is missing for less than 5 seconds or if the IPC receives invalid torque data for less than 5 seconds, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels to the last setting based on the last message received.
    • If the IPC does not receive the AWD wheel lock display message for 5 seconds or longer, the IPC defaults the display fill area in front of the front wheels and behind the rear wheels off.

    Speedometer 

    • If the vehicle speed message is missing or invalid for less than 5 seconds, the IPC defaults the speedometer to the last indication state, based upon the last message received.
    • If the vehicle speed message is missing or invalid for 5 seconds or longer, the IPC defaults the speedometer to 0 km/h (0 mph).

    Tachometer 

    • If the engine rpm message is missing for less than 5 seconds, the IPC defaults the tachometer to the last indication state, based upon the last message received.
    • If the engine rpm message is missing for 5 seconds or longer, the IPC defaults the tachometer to 0 rpm.

    Fuel Gauge 

    • If the IPC does not receive the fuel level input for less than 33 seconds, the IPC defaults the fuel gauge to the last indication state based on the last input received.

    Temperature Gauge 

    • If the engine coolant temperature data or engine overheat indication request messages are missing for less than 5 seconds, the IPC defaults the temperature gauge to the last indication state, based upon the last message received.
    • If the engine coolant temperature data or engine overheat indication request messages are missing for 5 seconds or longer, the IPC defaults the temperature gauge to the full hot position.

    Possible Sources 

    • Communication concern
    • GWM
    • AWD module
    • PCM
    • IPC

  2. B1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) IS SET TO DISPLAY THE GAUGE

    • Ignition ON.

    • NOTE: The IPC and message center navigation can be found in the Owner's Literature.

      Using the message center controls, make sure the IPC is set to display the gauge in question.

    Is the IPC set to display the gauge? 

    Yes  GO to  B2
    No  The virtual gauge is operating correctly. The IPC was not set to display the gauge in question.

  3. B2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the IPC DTC Chart.
    No  GO to  B3

  4. B3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the PCM self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to the appropriate Electronic Engine Controls article.
    No  GO to  B4

  5. B4 PERFORM THE AWD (ALL-WHEEL DRIVE) MODULE SELF-TEST

    • Using a diagnostic scan tool, perform the AWD module self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: FOUR-WHEEL DRIVE SYSTEMS
    No  GO to  B5

  6. B5 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Communications Network
    No  GO to  B6

  7. B6 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPC connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPC connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) 
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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