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Pinpoint Test Z: U0164:00, U0424:00 Or U0424:82

  1. Normal Operation and Fault Conditions 

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    PAM U0164:00 Lost Communication With HVAC Control Module: No Sub Type Information Sets in continuous memory in the PAM if data messages received from the HVAC module through the GWM are missing for 5 seconds or longer.
    PAM U0424:00 Invalid Data Received From HVAC Control Module: No Sub Type Information Sets in the PAM when the PAM received invalid network data for the outside air temperature from the HVAC module through the GWM for 5 seconds or longer.
    PAM U0424:82 Invalid Data Received From HVAC Control Module: Alive/Sequence Counter Incorrect/Not Updated Sets in the PAM when the PAM does not receive updated outside air temperature data from the HVAC module for 5 seconds or longer.

    Possible Sources 

    • Communication concern
    • GWM concern
    • HVAC module
    • PAM

  2. Z1 VERIFY THE CUSTOMER CONCERN

    • Ignition ON.

    • Verify there is an observable symptom present.

    Is an observable symptom present? 

    Yes  GO to  Z2
    No  CLEAR the DTC. The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

  3. Z2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform the network test.

    Does the HVAC module pass the network test? 

    Yes  GO to  Z3
    No  REFER to: Communications Network

  4. Z3 PERFORM THE PAM (PARKING ASSIST CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the PAM self-test.

    Are any non-network Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to DTC Chart: PAM in this information. Refer to Diagnostic Trouble Code (DTC) Chart 
    No  GO to  Z4

  5. Z4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CM DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Communications Network
    No  GO to  Z5

  6. Z5 PERFORM THE HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE SELF-TEST

    • Using a diagnostic scan tool, perform the HVAC module self-test.

    Are any non-network Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to: Climate Control System - Vehicles With: Electronic Manual Temperature Control (EMTC)
    No  GO to  Z6

  7. Z6 RECHECK THE PAM (PARKING ASSIST CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, clear the PAM Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, perform the continuous memory self-test.

    • Check the PAM Diagnostic Trouble Codes (DTCs).

    Is DTC U0164:00, U0424:00 or U0424:82 present? 

    Yes  GO to  Z7
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic, or an intermittent fault condition.

  8. Z7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

    NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI, or the PMI may not have been carried out.

    • CHECK the vehicle service history for recent service actions related to the HVAC module or PAM. If recent service history is found:

      • verify correct replacement module was installed

        • vehicle parts build may be used to verify correct part fitment

      • verify the configuration of replacement module was correct

        • re-configure module using as-built data if prior configuration is suspect

      • verify the module was not obtained from a like vehicle and installed into customer vehicle

        • return the swapped module to source vehicle and obtain new replacement module

        • if a new replacement module is installed, PERFORM PMI using as-built data

    • Operate the system and determine if the observable symptom is still present.

    Is the observable symptom still present? 

    Yes  GO to  Z8
    No  The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

  9. Z8 CHECK FOR CORRECT HVAC (HEATING, VENTILATION AND AIR CONDITIONING) MODULE OPERATION

    • Ignition OFF.

    • Disconnect and inspect the HVAC module connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the HVAC module connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new HVAC module. REFER to: Heating, Ventilation and Air Conditioning (HVAC) Control Module
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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