Symptom Chart

WARNING: This page is about a different car, the 2019 Ford SSV Plug-in Hybrid, 2019 Ford Police Responder Hybrid, and 2019 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart: Instrument Panel and Interior Switches Illumination

Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition	Possible Sources	Action
All dimmable illumination does not dim or increase brightness using the dimmer control from the headlamp switch	Refer to Pinpoint Test	GO to Pinpoint Test A
All wired dimmable illumination sources are inoperative	Refer to Pinpoint Test	GO to Pinpoint Test B
All wired dimmable illumination sources are always on	Refer to Pinpoint Test	GO to Pinpoint Test C
All networked illumination is inoperative or does not dim or increase brightness	Refer to Pinpoint Test	REFER to: Communications Network - 2.0L Duratec - Hybrid (103kW/140PS) (UA) .
One or more steering wheel switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test D
The ignition switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The hazard flasher switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The headlamp switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The luggage compartment lid release switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The parking brake switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The heated seat switch (rear seat) illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The overhead console illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test E
The rear interior lamp switch illumination is inoperative or always on	Rear interior lamp	INSTALL a new rear interior lamp.
The left front window control switch illumination is inoperative or always on	Left front window control switch	INSTALL a new left front window control switch. REFER to: Front Door Window Control Switch .
The right front window control switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test G
The left rear window control switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test H
The right rear window control switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test H
The left front door control lock control switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test F
The right front door lock control switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test G
The fuel filler door release switch illumination is inoperative	Refer to Pinpoint Test	GO to Pinpoint Test F
The right front window control switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test I
The left rear window control switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test J
The right rear window control switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test J
The left front door control lock control switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test I
The right front door lock control switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test I
The fuel filler door release switch illumination is always on	Refer to Pinpoint Test	GO to Pinpoint Test I
The IPC illumination is inoperative or does not dim	Network communication concern IPC	Using a diagnostic scan tool, CARRY OUT a network test. If the IPC passes the network test, refer to IPC GUIDED ROUTINE If the IPC does not pass the network test, REFER to: Communications Network - 2.0L Duratec - Hybrid (103kW/140PS) (UA) .
The FCIM illumination is inoperative or does not dim	Network communication concern FCIM	Using a diagnostic scan tool, CARRY OUT a network test. If the FCIM passes the network test, Refer to FCIM Guided Routine . If the FCIM does not pass the network test, REFER to: Communications Network - 2.0L Duratec - Hybrid (103kW/140PS) (UA) .
The FDIM illumination is inoperative or does not dim	Network communication concern APIM FDIM	Using a diagnostic scan tool, CARRY OUT a network test. If the APIM passes the network test, INSTALL a new FDIM. REFER to FRONT DISPLAY INTERFACE MODULE (FDIM) . If the FDIM illumination still does not function correctly after the repair, refer to APIM GUIDED ROUTINE . . If the APIM does not pass the network test, REFER to: Communications Network - 2.0L Duratec - Hybrid (103kW/140PS) (UA) .
The GSM (gear selector buttons) illumination is inoperative or does not dim	Gear selector operation concern GSM	VERIFY the gear selector operates correctly. If the gear selector operates correctly, INSTALL a new GSM. REFER to GEAR SHIFT MODULE (GSM) . If the gear selector does not operate correctly, REFER to DIAGNOSIS AND TESTING .