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Pinpoint Test Ab : The Manual Zoom Feature Is Inoperative

  1. AB1 PERFORM A NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform a network test.

    Do the BCM, APIM and FCDIM (if equipped) pass the network test? 

    Yes  GO to  AB2
    No  REFER to: Communications Network .

  2. AB2 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE BCM (BODY CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the BCM self-test.

    Are any Diagnostic Trouble Codes present? 

    Yes  REFER to the DTC Chart: BCM .
    No  If equipped with a 203 mm (8 in) touchscreen, GO to  AB3 If not  equipped with a 203 mm (8 in) touchscreen, GO to  AB4.

  3. AB3 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the APIM self-test.

    Are any Diagnostic Trouble Codes present? 

    Yes  Refer to APIM Guided Routine Testing
    No  GO to  AB5

  4. AB4 CHECK FOR RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE FCDIM (FRONT CONTROL/DISPLAY INTERFACE MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the FCDIM self-test.

    Are any Diagnostic Trouble Codes present? 

    Yes  REFER to: Information and Entertainment System .
    No  GO to  AB5

  5. AB5 CHECK FOR CORRECT VIDEO CAMERA OPERATION

    • Ignition OFF.

    • Disconnect and inspect the rear video camera and all related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the rear video camera and all related in-line connectors. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a Technical Service Bulletin (TSB) exists for this concern, DISCONTINUE this test and FOLLOW Technical Service Bulletin (TSB) instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new video camera. REFER to: Parking Aid Camera - 4-Door .
    No  The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
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