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Home >> Ford >> 2018 >> Transit Connect XL, Van Cargo >> Repair and Diagnosis >> Heating, Ventilation & A/C (HVAC) >> HVAC Control Systems >> Climate Control System - General Information (2 Of 2) >> Diagnosis And Testing >> Climate Control System - Vehicles With: Dual Automatic Temperature Control (DATC) >> Symptom Charts >> Symptom Chart - Climate Control Systems

Symptom Chart - Climate Control Systems

NOTE: Some PCM Diagnostic Trouble Codes (DTCs) may inhibit A/C operation. If any PCM Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to DTC Chart: PCM .

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
HVAC control module
REFER to: Communications Network .
Insufficient Air Conditioning (A/C) cooling Improper refrigerant level CARRY OUT the refrigerant system tests. REFER to: Refrigerant System Tests - 2.5L Duratec (125kW/170PS) . If OK, DIAGNOSE for a temperature door actuator not operating correctly.
Temperature door actuator For inadequate temperature out of the LH side, GO to Pinpoint Test M 
For inadequate temperature out of the RH side, GO to Pinpoint Test F 
The A/C is always on - A/C mode always commanded on Refer to the Pinpoint Test GO to Pinpoint Test L 
The A/C is inoperative Refer to the Pinpoint Test GO to Pinpoint Test K 
The A/C pressure relief valve is discharging High system pressure
A/C pressure relief valve
Using the R-134a manifold gauge set, CHECK the A/C system pressure. If the system pressure is above the A/C pressure relief valve open pressure, REPAIR the system for a restriction.
CHECK the high side system pressure. If the pressure is below the A/C pressure relief valve open pressure, INSTALL a new A/C compressor. REFER to: Air Conditioning (A/C) Compressor - 2.5L Duratec (125kW/170PS) .
The air inlet door is inoperative Refer to the Pinpoint Test GO to Pinpoint Test H 
The front blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test N 
The front blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test O 
The rear blower motor is inoperative Refer to the Pinpoint Test GO to Pinpoint Test W 
The rear blower motor does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test X 
The front electric booster heater is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test A 
The rear electric booster heater is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test V 
The RHVAC system is inoperative or rear A/C not operating correctly Refer to the Pinpoint Test GO to Pinpoint Test Z 
Incorrect or erratic direction of airflow from outlets Refer to the Pinpoint Test For front HVAC air flow concerns, GO to Pinpoint Test I 
For RHVAC air flow concerns, GO to Pinpoint Test Y 
Insufficient, erratic or no heat Refer to the Pinpoint Test For engine coolant/heater core related concerns, GO to Pinpoint Test J 
For front electric booster heater related concerns, GO to Pinpoint Test A 
For rear electric booster heater related concerns, GO to Pinpoint Test V 
Reduced outlet airflow Plugged pollen filter INSPECT the pollen filter. REFER to: Pollen Filter - LHD FWD . If OK, DIAGNOSE for low refrigerant charge, AC always commanded on or blower motor not operating correctly.
Improper refrigerant level CARRY OUT the refrigerant system tests. REFER to: Refrigerant System Tests - 2.5L Duratec (125kW/170PS) . If refrigerant charge is OK, GO to Pinpoint Test L 
Blower motor GO to Pinpoint Test O 
The temperature control is inoperative or does not operate correctly - driver side Refer to the Pinpoint Test GO to Pinpoint Test M 
The temperature control is inoperative or does not operate correctly - passenger side Refer to the Pinpoint Test GO to Pinpoint Test F 
The temperature display does not switch between Celsius and Fahrenheit HVAC control module INSTALL a new HVAC control module to correct the failure to retain configuration data. REFER to: Climate Control Assembly .
The temperature setpoint does not repeat after setting the ignition to OFF HVAC control module INSTALL a new HVAC control module. REFER to: Climate Control Assembly .
Unable to duplicate the customer concern and no Diagnostic Trouble Codes (DTCs) present Refer to the Pinpoint Test GO to Pinpoint Test G