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Home >> Ford >> 2018 >> Transit Connect XL, Van Cargo >> Repair and Diagnosis >> Electrical >> Gauges >> Information Center - Instrumentation, Message Center And Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test A : The IPC (Instrument Panel Cluster) Is Inoperative >> Pinpoint Test A : The IPC (Instrument Panel Cluster) Is Inoperative

Pinpoint Test A : The IPC (Instrument Panel Cluster) Is Inoperative

  1. A1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) PASSES THE NETWORK TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform a network test.

    • Verify whether the IPC passed the network test.

    Did the IPC pass the network test? 

    Yes  GO to  A2
    No  REFER to: Communications Network .
  2. A2 CARRY OUT THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to DTC Chart: IPC .
    No  GO to  A3
  3. A3 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPC connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPC connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to IPC Guided Routine Testing .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.