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Pinpoint Test B : Excessive Noise

WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.
  1. Possible Sources 

    • Mounting bolts or nuts
    • Struts or shock absorbers
    • Springs or stabilizer bar(s)
    • Suspension bushings
    • Lower/upper arm
    • Wheel bearing(s)

  2. B1 INSPECT ALL STRUT AND SPRING ASSEMBLY AND SHOCK ABSORBER MOUNTING BOLTS AND NUTS

    • Inspect the strut and spring assembly and shock absorber mounting bolts and nuts.

    Are the mounting bolts or nuts loose or broken? 

    Yes  TIGHTEN or INSTALL new mounting bolts and nuts.
    No  GO to  B2

  3. B2 INSPECT THE STRUT AND SPRING ASSEMBLIES AND SHOCK ABSORBERS FOR LEAKS

    • NOTE: Make sure that the oil is not from another source.

      Inspect the strut and spring assemblies and shock absorbers for signs of oil weepage or leaks. Refer to weepage and leakage conditions in the Strut or Shock Absorber Testing component test in this procedure.

    Are the struts or shock absorbers leaking? 

    Yes  INSTALL new struts or shock absorbers as necessary. Refer to:Front Strut and Spring Assembly ,Rear Shock Absorber .
    No  GO to  B3

  4. B3 INSPECT THE SPRINGS AND STABILIZER BAR(S)

    • Inspect the springs and stabilizer bar(s) for damage.

    Are the springs or stabilizer bar(s) damaged? 

    Yes  INSTALL new springs or stabilizer bar(s). Refer to:Front Strut and Spring Assembly ,Front Stabilizer Bar ,Rear Stabilizer Bar ,Spring .
    No  GO to  B4

  5. B4 INSPECT THE SUSPENSION BUSHINGS

    • Inspect the suspension bushings for excessive wear or damage.

    Are the bushings worn or damaged? 

    Yes  INSTALL new components as necessary. Refer to:Front Stabilizer Bar Bushing , Lower Arm ,Front Strut and Spring Assembly ,Rear Stabilizer Bar Bushing ,Upper Arm ,
    No  GO to  B5

  6. B5 INSPECT THE SUSPENSION LOWER/UPPER ARM BALL JOINTS

    • Carry out the Ball Joint Inspection component test in this procedure.

    Is the lower/upper arm ball joint or gaiter damaged? 

    Yes  INSTALL a new lower/upper arm. Refer to:Lower Arm ,Upper Arm ,
    No  GO to  B6

  7. B6 INSPECT THE WHEEL BEARINGS

    • Check the wheel bearings.

    Are the wheel bearings damaged? 

    Yes  INSTALL a new wheel bearing(s). Refer to:Front Wheel Bearing and Wheel Hub ,
    No  GO to  B7

  8. B7 INSPECT THE WHEELS AND TIRES

    • Check the tires for uneven wear.

    Is there uneven tire wear? 

    Yes  Refer to the Symptom Chart.
    No  GO to  B8

  9. B8 INSPECT THE STRUT AND SPRING ASSEMBLY AND REAR SUSPENSION SPRING INTERFACE

    • Loosen the strut and spring assemblies and shock absorbers top and bottom mounting bolts and nuts. Tighten the mounting bolts and nuts.

      • Carry out a road test.

    Is the concern still evident? 

    Yes  GO to  B9
    No  Vehicle condition corrected.

  10. B9 INSPECT THE STRUT AND SPRING ASSEMBLIES AND SHOCK ABSORBER COMPONENTS

    • Check that the spring is correctly located on the spring seat and has not moved.

    • Inspect the shock absorber top mount for wear or damage.

    • Carry out the Strut or Shock Absorber Testing component test in this procedure.

    Are any of the strut and spring assemblies or shock absorber components damaged? 

    Yes  INSTALL new components as necessary. Refer to:Front Strut and Spring Assembly ,Rear Shock Absorber ,Spring .
    No  REINSTALL the strut and spring assemblies or shock absorbers. GO to  B10

  11. B10 CARRY OUT A ROAD TEST

    • Carry out a road test.

    Is the concern still evident? 

    Yes  Refer to: Noise, Vibration and Harshness (NVH) .
    No  Vehicle condition corrected.
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