Symptom Chart(s)
WARNING: This page is about a different car, the 2018 Ford EcoSport. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .
| Condition | Possible Sources | Action |
|---|---|---|
| A module does not respond to the diagnostic scan tool | Fuse Communication network concern Wiring, terminals or connectors Module |
Refer to: Communications Network . |
| The rear parking aid camera system is inoperative or does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The FDIM displays PLEASE CHECK SURROUNDINGS FOR SAFETY and a black screen/no image | Refer to the Pinpoint Test |
NOTE:
It may take up to 30 seconds before the message is displayed. GO to Pinpoint Test A |
| Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots) | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Frozen screen or slow screen transitions | FDIM APIM |
DIAGNOSE the APIM and FDIM. See: The FDIM is inoperative or does not operate correctly. Refer to Information And Entertainment System - General Information (1 Of 2) , or Information And Entertainment System - General Information (2 Of 2) for the procedure. |
| Visual park aid alert is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| Fixed guidelines are inoperative or do not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Active guidelines are inoperative or do not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| The video delay feature is inoperative or does not operate correctly | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Manual zoom feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| Video image is upside down | Internal rear parking aid camera failure Incorrect rear parking aid camera installed on vehicle |
INSTALL a new rear parking aid camera. Refer to: Rear Parking Aid Camera . |
| All other image concerns | Refer to the Pinpoint Test | GO to Pinpoint Test A |