Symptom Chart
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to Diagnostic Methods for information regarding these diagnostic practices.
Symptom Chart: Instrument Cluster and Panel Illumination
| Condition | Possible Sources | Action |
|---|---|---|
| A module does not respond to the scan tool | Fuse Wiring, terminals or connectors Module |
REFER to Module Communications Network . |
| All dimmable illumination does not dim | Refer to the Diagnostic Routine | GO to Pinpoint Test A . |
| All dimmable non-networked illumination is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test B . |
| All dimmable non-networked illumination is always on | Refer to the Diagnostic Routine | GO to Pinpoint Test C . |
| The steering wheel switch illumination is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test D . |
| One or more switch or component illumination is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test E . |
| The right front or either rear window control switch illumination is inoperative | Window control switch | VERIFY the operation of the power windows. If the power windows operate correctly, INSTALL a new window control switch. REFER to Window Control Switch . If the power windows do not operate correctly, REFER to Glass, Frames and Mechanisms . |
| The left front window control switch illumination is inoperative | Wiring, terminals or connectors Window control switch |
VERIFY the operation of the power mirrors. If the power mirrors operate correctly, INSTALL a new window control switch. REFER to Glass, Frames and Mechanisms . If the power mirrors are inoperative, REFER to Rear View Mirrors . |
| The IPC illumination is inoperative/does not dim | IPC | CARRY OUT the network test. If the scan tool responds with no communication with the IPC, REFER to Module Communications Network . If the scan tool communicates with the IPC, for vehicles with the police package, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . For vehicles without the police package, TEST the system for normal operation. |
| The FCIM illumination is inoperative/does not dim | FCIM | CARRY OUT the network test. If the scan tool responds with no communication with the FCIM, REFER to Module Communications Network . If the scan tool communicates with the FCIM, INSTALL a new FCIM. REFER to Information and Entertainment Systems - 4. 2-Inch (107 mm) Screen, 4 or 6 Speakers . TEST the system for normal operation. |
| The FCDIM illumination is inoperative/does not dim | FCDIM | CHECK for normal operation of the audio system. If the audio system operates correctly, INSTALL a new FCDIM. REFER to Information and Entertainment Systems - 8-Inch (203 mm) Touchscreen, 7 Speakers (1 Of 2) . TEST the system for normal operation. If the audio system does not operate correctly, REFER to Information and Entertainment Systems - 8-Inch (203 mm) Touchscreen, 7 Speakers (1 Of 2) to diagnose the audio system does not operate correctly from the FCDIM. TEST the system for normal operation. |
| The FDIM illumination is inoperative/does not dim | FDIM | CHECK for normal operation of the audio system. If the audio system operates correctly, INSTALL a new FDIM. REFER to Information and Entertainment Systems - Sony Sound 8-Inch (203 mm) Touchscreen, 12 Speakers (1 Of 2) . TEST the system for normal operation. If the audio system does not operate correctly, REFER to Information and Entertainment Systems - Sony Sound 8-Inch (203 mm) Touchscreen, 12 Speakers (1 Of 2) to diagnose the audio system does not operate correctly from the FDIM. TEST the system for normal operation. |