Symptom Chart
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
Symptom Chart
| Condition | Possible Sources | Action |
|---|---|---|
| All power windows are inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test A . |
| All rear passenger power windows are inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test B . |
| LH front and LH rear power windows are both inoperative only | Circuitry | REPAIR open in circuit GD233 (BK). DE-INITIALIZE, then INITIALIZE the LH front window motor. REFER to Window Motor Initialization in this information. |
| RH front and RH rear power windows are both inoperative only | Circuitry | REPAIR open in circuit GD348 (BK/YE). For SHO or Limited only, DE-INITIALIZE, then INITIALIZE the RH front window motor. REFER to Window Motor Initialization in this information. |
| A single power window is inoperative -- LH front | Refer to the Diagnostic Routine | GO to Pinpoint Test C . |
| A single power window is inoperative -- RH front, SHO, Limited | Refer to the Diagnostic Routine | GO to Pinpoint Test D . |
| A single power window is inoperative -- RH front, SE, SEL | Refer to the Diagnostic Routine | GO to Pinpoint Test E . |
| A single power window is inoperative -- LH rear | Refer to the Diagnostic Routine | GO to Pinpoint Test F . |
| A single power window is inoperative -- RH rear | Refer to the Diagnostic Routine | GO to Pinpoint Test G . |
| The one-touch up/down feature is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test H . |
| The global open function is inoperative -- SHO, Limited | Refer to the Diagnostic Routine | GO to Pinpoint Test I . |
| The defrost system is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test J . |
| The defrost system will not shut off automatically | Refer to the Diagnostic Routine | GO to Pinpoint Test K . |
| The defrost system is inoperative -- does not respond to voice command (if equipped) | Voice recognition system | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost is still inoperative, REFER to GO to Pinpoint Test J . If the rear window defrost operates, REFER to Information And Entertainment System - 8-Inch (203 Mm) Touchscreen, 7 Speakers or Information And Entertainment System - Sony Sound 8-Inch (203 Mm) Touchscreen, 12 Speakers . |
| The defrost system is inoperative - does not respond to touchscreen command (if equipped) | Touchscreen | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost is still inoperative, REFER to GO to Pinpoint Test J . If the rear window defrost operates, REFER to Information And Entertainment System - 8-Inch (203 Mm) Touchscreen, 7 Speakers or Information And Entertainment System - Sony Sound 8-Inch (203 Mm) Touchscreen, 12 Speakers . |
| The delayed accessory is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test L . |
| The delayed accessory does not turn off | Refer to the Diagnostic Routine | GO to Pinpoint Test M . |