Symptom Chart - Electrical
| Condition | Possible Sources | Action |
|---|---|---|
| All door locks are inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test I . |
| A single or more than one door lock is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test J . |
| The door locks operate only one way | Refer to the Diagnostic Routine | GO to Pinpoint Test K . |
| All door locks are inoperative from one switch | Refer to the Diagnostic Routine | GO to Pinpoint Test L . |
| The luggage compartment lid latch release is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test M . |
| The luggage compartment lid latch does not latch | Refer to the Diagnostic Routine | DISCONNECT the luggage compartment lid latch electrical connector and CHECK the operation of the latch using a screwdriver. If the latch does not fully latch (2 clicks), INSTALL a new luggage compartment lid latch. REFER to Luggage Compartment Lid Latch . If the latch fully latches (2 clicks), REFER to OEM Electrical Wiring Diagram Introduction to identify the possible causes of the circuit short. |
| The doors unlock by swiping the keyless entry keypad 2 times | Unintentional sequential codes programmed | ERASE all personal codes, and program new codes. PROGRAM any unused slots with the factory code. REFER to Keyless Entry Keypad Code Programming . |
| The doors do not lock or unlock using the keyless entry keypad | Refer to the Diagnostic Routine | GO to Pinpoint Test N . |
| The keyless entry keypad illumination is inoperative or always on | Refer to the Diagnostic Routine | GO to Pinpoint Test O . |
| The RKE transmitter is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test P . |
| An individual button or feature is inoperative from the RKE transmitter | Refer to the Diagnostic Routine | GO to Pinpoint Test Q . |
| The RKE transmitter has poor range performance | Refer to the Diagnostic Routine | GO to Pinpoint Test R . |
| The smart unlock is inoperative | Key-in-ignition switch input Door ajar switch input |
REFER to Information Center - Instrumentation, Message Center, And Warning Chimes to diagnose the key-in-ignition warning chime. |
| The 2-step door unlocking does not operate correctly | 2-step door unlocking is disabled | PROGRAM the 2-step door unlocking. REFER to Stepped Unlock Programming . |
| All keys are lost, the perimeter alarm is active and unable to program new keys | Unable to enter security access | Program a RKE transmitter. REFER to Remote Keyless Entry (RKE) Transmitter Programming . DISARM the alarm using the programmed RKE transmitter. ERASE all keys and PROGRAM new keys. REFER to Anti-Theft - Passive Anti-Theft System (PATS), Without Intelligent Access (IA) . |