Pinpoint Test C : U0164
WARNING: This page is about a different variant/trim than selected.
- C1 VERIFY THE CUSTOMER CONCERN
- Ignition ON.
- Verify there is an observable symptom present.
Is an observable symptom present?
Yes GO to C2 No The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition. - C2 CHECK THE COMMUNICATION NETWORK
- Using a diagnostic scan tool, perform a network test.
Did the FCIM control module pass the network test?
Yes GO to C3 No REFER to: Communications Network . - C3 PERFORM FCIM (FRONT CONTROLS INTERFACE MODULE) CONTROL MODULE SELF-TEST
- Using a diagnostic scan tool, perform a FCIM control module self-test.
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes Without touchscreen, REFER to: Information and Entertainment System . With touchscreen, REFER to: Information and Entertainment System . No GO to C4 - C4 CHECK THE BCM (BODY CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, retrieve the BCM Diagnostic Trouble Codes (DTCs).
Are any Diagnostic Trouble Codes (DTCs) recorded?
Yes REFER to: Body Control Module (BCM) . No GO to C5 - C5 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
- Using a diagnostic scan tool, perform the PCM self-test.
Is DTC P0562 or DTC P0563 recorded?
Yes REFER to DTC Chart: Powertrain Control Module (PCM) . No GO to C6 - C6 RECHECK THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.
- Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs).
- Wait 10 seconds.
- Repeat the PCM self-test.
Is DTC U0164 still present?
Yes GO to C7 No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition. - C7 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0164 SET IN OTHER MODULES
- Using a diagnostic scan tool, clear all Diagnostic Trouble Codes (DTCs).
- Ignition OFF.
- Ignition ON.
- Wait 10 seconds.
- Using a diagnostic scan tool, retrieve all Continuous Memory Diagnostic Trouble Codes (CMDTCs) from all modules.
Is DTC U0164:00 set in any other module?
Yes GO to C8 No GO to C9 - C8 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) CONTROL MODULE OPERATION
- Ignition OFF.
- Disconnect and inspect the FCIM control module connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect the HVAC control module connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM MODULE. Without touchscreen, REFER to: Front Controls Interface Module (FCIM) . With touchscreen, REFER to: Front Controls Interface Module (FCIM) . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues. - C9 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
- Ignition OFF.
- Disconnect and inspect the PCM connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect all connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, Refer to PCM Guided Routine Testing . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.