Symptom Chart: Starting System

WARNING: This page is about a different variant/trim than selected.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition	Possible Sources	Actions
The engine does not crank	Refer to the Pinpoint test.	GO to Pinpoint Test A
The engine cranks slowly	Refer to the Pinpoint test.	PERFORM the starter system component test. REFER to Component Test(s) .
The engine cranks but will not start	Fuses PCM Fuel pump Fuel pump relay Run/start relay Starter Wiring	Refer to ENGINE CONTROLS - SYMPTOM CHARTS (EXCEPT DIESEL & HYBRID) .
Unusual starter noise	Refer to the Pinpoint test.	GO to Pinpoint Test B
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
The starter spins but the engine does not crank	Damaged flexplate	INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary.
The starter does not disengage from the flexplate	Starter relay Wiring, terminals or connectors	REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC35 (BU/WH) for a short to voltage.
The remote start is inoperative	Remote start feature not enabled Passive Key Hood switch input PCM Wiring, terminals or connectors	REFER to: Locks, Latches and Entry Systems .
The remote start has poor range performance	Passive Key or battery After market systems High power devices TV/radio transmission towers RTM	Diagnose The RKE Transmitter Has Poor Range Performance, REFER to: Locks, Latches and Entry Systems .