Pinpoint Test D : Damper Solenoid Electrical Faults

WARNING: This page is about a different car, the 2016 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

D1 CHECK THE VDM DTCs

Ignition ON.

Using a diagnostic scan tool, carry out the VDM self-test.

Is DTC C110C:11, C110D:11, C110E:11 or C110F:11 present?

Yes	GO to D2.
No	If DTC C110C:12, C110D:12, C110E:12 or C110F:12 is present, GO to D3.If DTC C110C:13, C110D:13, C110E:13 or C110F:13 is present, GO to D4.For all other VDM DTCs, GO to the DTC Chart: VDM .

D2 CHECK THE DAMPER SOLENOID CIRCUITS FOR A SHORT TO GROUND

Ignition OFF.

Disconnect VDM C3672A .

Disconnect VDM C3672B .

Disconnect the suspect damper solenoid valve electrical connector.

For the left front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-1	Courtesy of FORD MOTOR COMPANY	Ground
C3672B-6	Courtesy of FORD MOTOR COMPANY	Ground

For the right front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-4	Courtesy of FORD MOTOR COMPANY	Ground
C3672B-5	Courtesy of FORD MOTOR COMPANY	Ground

For the left rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-1	Courtesy of FORD MOTOR COMPANY	Ground
C3672A-2	Courtesy of FORD MOTOR COMPANY	Ground

For the right rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-4	Courtesy of FORD MOTOR COMPANY	Ground
C3672A-5	Courtesy of FORD MOTOR COMPANY	Ground

Are the resistances greater than 10, 000 ohms?

Yes	GO to D5.
No	REPAIR the circuit.

D3 CHECK THE DAMPER SOLENOID CIRCUITS FOR A SHORT TO BATTERY

Ignition OFF.

Disconnect VDM C3672A .

Disconnect VDM C3672B .

Disconnect the suspect damper solenoid valve electrical connector.

Ignition ON.

For the left front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-1	Courtesy of FORD MOTOR COMPANY	Ground
C3672B-6	Courtesy of FORD MOTOR COMPANY	Ground

For the right front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-4	Courtesy of FORD MOTOR COMPANY	Ground
C3672B-5	Courtesy of FORD MOTOR COMPANY	Ground

For the left rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-1	Courtesy of FORD MOTOR COMPANY	Ground
C3672A-2	Courtesy of FORD MOTOR COMPANY	Ground

For the right rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-4	Courtesy of FORD MOTOR COMPANY	Ground
C3672A-5	Courtesy of FORD MOTOR COMPANY	Ground

Is any voltage present?

Yes	GO to D5.
No	REPAIR the circuit.

D4 CHECK THE DAMPER SOLENOID CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect VDM C3672A .

Disconnect VDM C3672B .

Disconnect the suspect damper solenoid valve electrical connector.

For the left front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-1	Courtesy of FORD MOTOR COMPANY	C1668-2
C3672B-6	Courtesy of FORD MOTOR COMPANY	C1668-1

For the right front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-4	Courtesy of FORD MOTOR COMPANY	C1669-1
C3672B-5	Courtesy of FORD MOTOR COMPANY	C1669-2

For the left rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-1	Courtesy of FORD MOTOR COMPANY	C3655-1
C3672A-2	Courtesy of FORD MOTOR COMPANY	C3655-2

For the right rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-4	Courtesy of FORD MOTOR COMPANY	C3656-2
C3672A-5	Courtesy of FORD MOTOR COMPANY	C3656-1

Are the resistances less than 5 ohms?

Yes	GO to D5.
No	REPAIR the circuit.

D5 CHECK THE DAMPER SOLENOID CIRCUITS FOR A SHORT TOGETHER

Ignition OFF.

For the left front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-1	Courtesy of FORD MOTOR COMPANY	C3672B-6

For the right front damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672B-4	Courtesy of FORD MOTOR COMPANY	C3672B-5

For the left rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-1	Courtesy of FORD MOTOR COMPANY	C3672A-2

For the right rear damper solenoid, measure:

Positive Lead	Measurement / Action	Negative Lead
C3672A-4	Courtesy of FORD MOTOR COMPANY	C3672A-5

Is the resistance greater than 10, 000 ohms?

Yes	GO to D6.
No	REPAIR the circuit.

D6 CHECK THE DAMPER SOLENOID RESISTANCE

Ignition OFF.

For the left front damper solenoid, measure the component side

Positive Lead	Measurement / Action	Negative Lead
C1668-1	Courtesy of FORD MOTOR COMPANY	C1668-2

For the right front damper solenoid, measure the component side

Positive Lead	Measurement / Action	Negative Lead
C1669-1	Courtesy of FORD MOTOR COMPANY	C1669-1

For the left rear damper solenoid, measure the component side

Positive Lead	Measurement / Action	Negative Lead
C3655-1	Courtesy of FORD MOTOR COMPANY	C3655-2

For the right rear damper solenoid, measure the component side

Positive Lead	Measurement / Action	Negative Lead
C3656-1	Courtesy of FORD MOTOR COMPANY	C3656-2

Is the resistance between 2.8 and 4.5 ohms?

Yes	GO to D7.
No	INSTALL a new front or rear shock absorber as necessary. REFER to Front Suspension Rear Wheel Drive (RWD) , Front Suspension Four Wheel Drive (4WD) or Rear Suspension .

D7 CHECK FOR CORRECT VDM OPERATION

Ignition OFF.

Inspect the VDM C3672A and C3672B .

Repair:
- corrosion (install new connector or terminal - clean module pins)
- damaged or bent pins - install new terminals or pins
- pushed-out pins - install new pins as necessary

Connect VDM C3672A and C3672B . Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable TSBs. If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no TSBs address this concern, INSTALL a new VDM. REFER to Vehicle Dynamics Module (VDM) .
No	The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.