Pinpoint Test U : U0100:00
WARNING: This page is about a different car, the 2018 Lincoln Navigator. However, it is still accessible from the selected car via links, so may be relevant.
- U1 VERIFY THE CUSTOMER CONCERN
- Ignition ON.
- Verify there is an observable symptom present.
Is an observable symptom present?
Yes GO to U2 No Clear the DTC. The system is operating normally at this time. The DTC may have been set due to high network traffic, or an intermittent fault condition. - U2 VERIFY THE DIAGNOSTIC SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
- Connect the diagnostic scan tool.
- Check that a vehicle session can be established using the diagnostic scan tool.
Can a vehicle session be established?
Yes GO to U3 No REFER to: Communications Network . - U3 CHECK THE PAM (PARKING ASSIST CONTROL MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)
- Ignition ON.
- Using a diagnostic scan tool, perform the PAM self-test.
- Clear the Diagnostic Trouble Codes (DTCs).
- Wait 10 seconds.
- Repeat the PAM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: Parking Aid Module (PAM) . No GO to U4 - U4 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST
- Using a diagnostic scan tool, perform the PCM self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?
Yes DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to: Electronic Engine Controls . No GO to U5 - U5 RECHECK THE PAM (PARKING ASSIST CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, clear the PAM Diagnostic Trouble Codes (DTCs).
- Ignition OFF.
- Ignition ON.
- Wait 10 seconds.
- Using a diagnostic scan tool, perform the continuous memory self-test.
- Check the PAM Diagnostic Trouble Codes (DTCs).
Is DTC U0100:00 present?
Yes GO to U6 No The system is operating correctly at this time. The DTC may have set due to high network traffic, or an intermittent fault condition. - U6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERNNOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI, or the PMI may not have been carried out.
- CHECK the vehicle service history for recent service actions related to the PCM or PAM. If recent service history is found:
- verify correct replacement module was installed
- vehicle parts build may be used to verify correct part fitment
- verify the configuration of replacement module was correct
- re-configure module using as-built data if prior configuration is suspect
- verify the module was not obtained from a like vehicle and installed into customer vehicle
- return the swapped module to source vehicle and obtain new replacement module
- if a new replacement module is installed, PERFORM PMI using as-built data
- verify correct replacement module was installed
- Operate the system and determine if the observable symptom is still present.
Is the observable symptom present?
Yes GO to U7 No The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures, or incorrect module configuration. - CHECK the vehicle service history for recent service actions related to the PCM or PAM. If recent service history is found:
- U7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
- Ignition OFF
- Disconnect and inspect the PCM connectors.
- Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect the PCM connectors. Make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, Refer to PCM GUIDED ROUTINE TESTING -- NAVIGATOR . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.