Symptom Chart(s)
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Action |
|---|---|---|
| The rear video is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The video display shows "REAR VIDEO CAMERA IS UNAVAILABLE PLEASE CONTACT YOUR DEALERSHIP" and a black screen/no image | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| Static/flashing/blinking/flickering/scrolling or rolling image/screen/scrolling horizontal lines | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Poor image quality (foggy/cloudy/fuzzy/blurry/hazy image or moisture/water in lens or black spots) | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| Manual zoom function is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| Visual park aid alert is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| Fixed guidelines are not displayed on the video image | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Active guidelines are not displayed on the video image | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| Steering wheel is in straight-ahead position | Normal condition. Active guidelines are not shown unless steering wheel is rotated. | |
| Rear parking aid camera delay feature is inoperative | Rear parking aid camera delay feature is disabled | ENABLE the rear parking aid camera delay feature. Refer to the Owner's Literature. |
| Refer to the Pinpoint Test | GO to Pinpoint Test D | |
| All other image concerns | Refer to the Pinpoint Test | GO to Pinpoint Test A |