Pinpoint Test BO : U0184:00

BO1 VERIFY THE CUSTOMER CONCERN

Ignition ON.

Verify there is an observable symptom present.

Is an observable symptom present?

Yes

GO to BO2

No	CLEAR the DTC. The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO2 CHECK THE COMMUNICATION NETWORK
- Using a diagnostic scan tool, perform the network test.
Does the ACM pass the network test?

Yes GO to BO3

No REFER to: Communications Network .

BO3 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST
- Using a diagnostic scan tool, perform the IPC self-test.
Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes REFER to DTC Chart: IPC .

No GO to BO4

BO4 PERFORM THE ACM (AUDIO FRONT CONTROL MODULE) SELF-TEST

Using a diagnostic scan tool, perform the ACM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes	For AM/FM/CD/SYNC, REFER to: Information and Entertainment System Vehicles With: AM/FM/CD/SYNC . For Sony sound, REFER to: INFORMATION AND ENTERTAINMENT SYSTEM Vehicles With: SONY Audio System .

GO to BO5

BO5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).

Ignition OFF.

Ignition ON.

Wait 10 seconds.

Using a diagnostic scan tool, perform the continuous memory self-test.

Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0184:00 still present?

Yes

GO to BO6

No	The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

BO6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration may be incorrectly set during the PMI, or the PMI may not have been carried out.

CHECK the vehicle service history for recent service actions related to the ACM or IPC. If recent service history is found:
- verify correct replacement module was installed
  - HVBOM may be used to verify correct part fitment
- verify the configuration of replacement module was correct
  - re-configure module using as-built data if prior configuration is suspect
- verify the module was not obtained from a like vehicle and installed into customer vehicle
  - return the swapped module to source vehicle and obtain new replacement module

Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?

Yes

GO to BO7

No	The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

BO7 CHECK FOR CORRECT ACM (AUDIO FRONT CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the ACM and all related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect all the ACM and all related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes

CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, ACM. For AM/FM/CD/SYNC, REFER to: AUDIO FRONT CONTROL MODULE (ACM) . For Sony sound, REFER to: AUDIO FRONT CONTROL MODULE (ACM) .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.