Symptom Chart: Information And Message Center - Warning Messages

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition	Possible Sources	Actions
A 4WD fault message is always displayed	4WD concern	DIAGNOSE the 4WD system. REFER to: FOUR-WHEEL DRIVE SYSTEMS - VEHICLES WITH: 1-SPEED TORQUE ON DEMAND TRANSFER CASE or refer to FOUR-WHEEL DRIVE SYSTEMS - VEHICLES WITH: 2-SPEED TORQUE ON DEMAND TRANSFER CASE
An adaptive cruise control message is never displayed	Message center concern ACC concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the ACCRTT indicator. GO to Pinpoint Test AY
A Blind Spot Information System (BLIS®)/Cross Traffic Alert (CTA) fault message is always displayed	Blind Spot Information System (BLIS®)/Cross Traffic Alert (CTA) system concern	DIAGNOSE the Blind Spot System (BLIS®)/Cross Traffic Alert (CTA) system. REFER to: Blind Spot Information System .
A brake applied-power reduced message is always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test AO
A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on	Message center concern Brake warning indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly and the brake warning indicator is never on, GO to Pinpoint Test R If the driver door ajar message functions correctly and the brake warning indicator is always on, GO to Pinpoint Test S
The charging system warning message is never or always on	Message center concern Charging system warning indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT. GO to Pinpoint Test T
The check fuel fill inlet message is always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test AZ
A door, liftgate or hood ajar warning message is never or always displayed	Message center concern Door ajar indication concern	DIAGNOSE the door, hood or liftgate ajar RTT warning indicator. GO to Pinpoint Test U
An Electronic Limited Slip Differential (eLSD) message is always displayed	Message center concern Electronic Limited Slip Differential (eLSD) system concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the Electronic Limited Slip Differential (eLSD) RTT. GO to Pinpoint Test W
The EPAS (steering system) malfunction message is always on	Message center concern EPAS system concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the EPAS. REFER to: Power Steering .
The engine oil change message is never displayed	Message center concern The PCM has not reached the programmed mileage/time based on the criteria required to display the message.	NOTE: Using the system check in the message center, verify that the oil life is between 1 and 5% for the CHANGE ENGINE OIL SOON message or at 0% for the OIL CHANGE REQUIRED message. OPEN then CLOSE the driver door and VERIFY the driver door ajar message functions correctly.If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly with the oil life between 0-5%, Refer to IPC GUIDED ROUTINE TESTINGIf the driver door ajar message functions correctly with the oil life not at the specified value, INFORM the customer how the message center functions and how the oil life messages are set.
The engine oil change message is always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test BA
The engine on warning message is always displayed	Refer to the Pinpoint Test	GO to Pinpoint Test BB
The engine over-temperature warning message is never or always displayed	Message center concern Engine over-temperature indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the engine over-temperature warning indicator or engine over-temperature RTT. GO to Pinpoint Test X
The factory or transport mode message is always displayed	Vehicle is in factory or transport mode	PLACE the vehicle in normal operation mode. REFER to: Factory Mode Deactivation . or REFER to: Transport Mode Deactivation .
A forward collision warning message is always displayed	Forward collision concern	DIAGNOSE the forward collision warning system. REFER to: Collision Warning and Collision Avoidance System .
A front camera fault message is always displayed	Front camera concern	DIAGNOSE the front camera. REFER to: Lane Keeping System .
The hill descent control malfunction message is always displayed	Hill descent control feature concern	DIAGNOSE the transmission and hill descent control feature. REFER to: DIAGNOSIS BY SYMPTOM
The lane keeping alert system warning message (keep hands on wheel) is never or always displayed	Message center concern Lane keeping alert warning chime concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the lane keeping alert warning chime. GO to Pinpoint Test BL
A lane departure warning system fault message is always displayed	Lane departure warning system concern	REFER to: Lane Keeping System .
A load shed warning message is always displayed	Message center concern Charging system indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the charging system warning indicator or charging system RTT. GO to Pinpoint Test T
A locking system (child lock malfunction, switches inhibited, key battery low) warning message is always displayed	Locking system concern	DIAGNOSE the locking system. REFER to: Locks, Latches and Entry Systems .
A MyKey® menu is not available or incorrect	MyKey® programmed key in use Number of keys set to unlimited mode Non-Ford approved remote start system installed	NOTE: MyKey® may not be compatible with non-Ford approved remote start systems. REFER to the Owner's Literature.
A neutral tow message is never or always displayed	Message center concern 4WD concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the 4WD RTT indicator(s). GO to Pinpoint Test N
The check parking aid message is always displayed	Parking aid system concern	DIAGNOSE the parking aid system. REFER to: Parking Aid .
The park not available message is always displayed	Electronic park concern	DIAGNOSE the transmission electronic park. REFER to: Diagnostic Trouble Code (DTC) Charts and Pinpoint Tests - 3.5L EcoBoost (272kW/370PS) . REFER to: DIAGNOSIS BY SYMPTOM
A PATS key status (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) message is always displayed (push button start)	PATS concern	DIAGNOSE the PATS. REFER to: Passive Anti-Theft System (PATS) .
The perimeter alarm message is always displayed	Message center concern Perimeter alarm concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, REFER to: Perimeter Anti-Theft Alarm .
The powertrain cooling warning message is always displayed	Engine over heating concern	DIAGNOSE the engine cooling system. REFER to: Engine Cooling .
The power running board fault warning message is always displayed	Message center concern Power running board concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the power running boards. REFER to: Power Running Board (PRB) .
The PRNDL not in park (shift to park) message is always displayed	Message center concern PRNDL not in park warning chime concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the PRNDL. GO to Pinpoint Test AH
The service AdvanceTrac® malfunction warning is always displayed	Message center concern Stability-traction control indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the stability-traction control warning indicator or stability-traction control RTT. GO to Pinpoint Test AK
A TPMS malfunction message is never or always on	Message center concern TPMS warning indication concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the TPMS warning indicator or TPMSRTT. GO to Pinpoint Test AM
The tire training complete message is never on	TPMS sensor training incomplete	NOTE: This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
A tire training message (train left front, right front, left rear or right rear tire) message is never on	TPMS warning indicator concern TPMS sensor training concern	NOTE: These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions.If the TPMS warning indicator does not operate, GO to Pinpoint Test AM If the Tire TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
The tires not trained message is always on	TPMS sensor training concern	This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration .
A vehicle starting/ignition status (press brake to start or switch ignition off press power) message is always on	Message center concern Push button start concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the ignition/starting system concern. REFER to: Steering Wheel and Column Electrical Components .
The trailer brake module fault message is always displayed	Trailer brake module concern	DIAGNOSE the trailer braking system. REFER to: Auxiliary Brake System - Vehicles With: Trailer Brake Control .
The trailer connected message is displayed when a trailer is not connected	Trailer brake concern Trailer electrical concern	DIAGNOSE the trailer connected message is falsely displayed. REFER to: Auxiliary Brake System - Vehicles With: Trailer Brake Control .
A trailer electrical warning message is always displayed	Trailer electrical concern	DIAGNOSE the trailer lighting. REFER to: Trailer Lamps .
A transmission message is always displayed	Message center concern Transmission concern	OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test U If the driver door ajar message functions correctly, DIAGNOSE the transmission. REFER to: Diagnostic Trouble Code (DTC) Charts and Pinpoint Tests - 3.5L EcoBoost (272kW/370PS) .
The drive control malfunction message is always displayed	Vehicle dynamics concern	DIAGNOSE the vehicle dynamics system. REFER to: Vehicle Dynamic Suspension .