Symptom Chart
Symptom Chart: Instrument Panel and Interior Switches Illumination
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. For information about these practices, REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| A module does not respond to the diagnostic scan tool | Refer to the Pinpoint Test | REFER to: Communications Network (418-00 Module Communications Network). |
| All dimmable illumination (networked and non-networked sources) does not dim or increase brightness | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The ignition switch illumination is inoperative or always on | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The LH front window control switch illumination is inoperative or always on (with one-touch down driver window) | Window control switch | VERIFY the operation of the power windows from the LH front window control switch. If the power windows operate correctly from the LH front window control switch, INSTALL a new window control switch.REFER to: Front Door Window Control Switch . If the power windows do not operate correctly from the LH front window control switch, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open Driver Window (501-11 Glass, Frames and Mechanisms). |
| The RH front, RH rear or LH rear window control switch illumination is inoperative or always on (with one-touch down driver window) | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The LH front window control switch illumination is inoperative or always on (with one-touch up and down front windows) | Window control switch | VERIFY the operation of the power windows from the LH front window control switch. If the power windows operate correctly from the LH front window control switch, INSTALL a new window control switch.REFER to: Front Door Window Control Switch . If the power windows do not operate correctly from the LH front window control switch, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open and Close Front Windows (501-11 Glass, Frames and Mechanisms). |
| The RH front, RH rear or LH rear window control switch illumination is inoperative or always on (with one-touch up and down front windows) | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| One or more non-networked illumination source are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| One or more non-networked illumination source is always on | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| All dimmable non-networked illumination sources are inoperative or always on (networked illumination functions correctly) | BCM | ADDRESS all BCM Diagnostic Trouble Codes (DTCs). If all non-networked illumination sources are inoperative or always on after all BCM Diagnostic Trouble Codes (DTCs) have been addressed, |
| The steering wheel switch(es) illumination is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| The IPC illumination is inoperative/does not dim | Network communication concern IPC |
PERFORM a network test. If the diagnostic scan tool communicates with the IPC, If the diagnostic scan tool responds with no communication with the IPC, REFER to: Communications Network (418-00 Module Communications Network). |
| The FCIM illumination is inoperative/does not dim | FCIM | VERIFY that all FCIM controls function correctly. If all the FCIM controls operate correctly, If the audio system does not operate correctly, Refer to the appropriate section in Group 415 for the procedure. |
| The FCDIM illumination is inoperative/does not dim | Network communication concern FCDIM |
PERFORM a network test. If the diagnostic scan tool communicates with the FCDIM, INSTALL a new FCDIM.REFER to: Front Control/Display Interface Module (FCDIM) (415-00 Information and Entertainment System - General Information - Vehicles With: AM/FM/CD).REFER to: Front Control/Display Interface Module (FCDIM) (415-00 Information and Entertainment System - General Information - Vehicles With: AM/FM/CD). If the diagnostic scan tool does not communicate with the FCDIM, REFER to: Communications Network (418-00 Module Communications Network). |
| The FDIM illumination is inoperative/does not dim | APIM FDIM |
VERIFY that the audio system can be operated from the FDIM. If the audio system operates correctly from FDIM inputs, Click here to access Guided Routine (APIM). If the FDIM illumination still does not function correctly after the repair, INSTALL a new FDIM.REFER to: Front Display Interface Module (FDIM) (415-00 Information and Entertainment System - General Information - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display/SYNC 2).REFER to: Front Display Interface Module (FDIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 2/Sony Audio System). If the audio system does not operate correctly from FDIM inputs, Refer to the appropriate section in Group 415 for the procedure. |
| The HVAC illumination is inoperative/does not dim | Network communication concern HVAC module |
PERFORM a network test. If the diagnostic scan tool communicates with the HVAC module, If the diagnostic scan tool does not communicate with the HVAC module, REFER to: Communications Network (418-00 Module Communications Network). |
| The CD slot illumination is inoperative or always on (with touchscreen only) | Refer to the Pinpoint Test | GO to Pinpoint Test F |