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Home >> Ford >> 2017 >> Transit Connect XLT, Van Passenger >> Repair and Diagnosis >> Engine Mechanical >> Starter >> Starting System - 2.5L DURATEC (125KW/170PS) >> Diagnosis And Testing >> Starting System >> Symptom Chart: Starting System

Symptom Chart: Starting System

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Sources Actions
The engine does not crank Refer to the Pinpoint Test. GO to Pinpoint Test A 
The engine cranks slowly Refer to the Pinpoint Test. PERFORM the starter system component test. REFER to Starter Motor - Positive Circuit Test .
The engine cranks but will not start Fuses
PCM
Fuel pump
Fuel pump relay
Starter
Wiring
Refer to Engine Controls - Introduction (Except Diesel & Hybrid) .
Unusual starter noise Refer to the Pinpoint Test. GO to Pinpoint Test B 
The starter spins but the engine does not crank Starter motor INSPECT the starter motor mounting and engagement. REPAIR as necessary. REFER to: Starter Motor Drive Gear and Flywheel Ring Gear Inspection .
Damaged flexplate INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary. REFER to: Starter Motor Drive Gear and Flywheel Ring Gear Inspection .
The starter does not disengage from the flexplate Starter relay
Wiring, terminals or connectors
REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC35 (BU/WH) for a short to voltage.