Symptom Chart: Glass, Frames and Mechanisms
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| All power windows are inoperative from the master window control switch | Fuse Master window control switch Wiring, terminals or connectors DDM |
CARRY OUT the DDM self-test and DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to DTC Chart: Driver Door Module (DDM) . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. |
| Both rear passenger power windows are inoperative | Master window control switch | CARRY OUT the DDM self-test and DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to DTC Chart: Driver Door Module (DDM) . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. |
| A single power window is inoperative/does not operate correctly - LH front | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| A single power window is inoperative/does not operate correctly - RH front | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| A single power window is inoperative/does not operate correctly - LH rear | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| A single power window is inoperative/does not operate correctly - RH rear | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| The one-touch up feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The global open/close function is inoperative | RKE transmitter Door window regulator motor not initialized |
VERIFY the RKE lock/unlock function operates correctly using all of the RKE transmitters. To diagnose any inoperative transmitters, REFER to: Locks, Latches and Entry Systems - Vehicles With: One-Touch Open and Close Front Windows
. INITIALIZE the inoperative door window regulator motor(s). |
| The defrost system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| The defrost system does not shut off automatically | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The heated windshield system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| The heated windshield system does not shut off automatically | Refer to the Pinpoint Test | GO to Pinpoint Test I |