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Symptom Chart: Glass, Frames and Mechanisms

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
All power windows are inoperative Refer to the Pinpoint Test GO to Pinpoint Test A 
Both front power windows are inoperative Refer to the Pinpoint Test If equipped with power rear windows, GO to Pinpoint Test B 
If not equipped with power rear windows, GO to Pinpoint Test A 
Both rear power windows are inoperative Refer to the Pinpoint Test GO to Pinpoint Test C 
A single power window is inoperative - Left Hand (LH) front Refer to the Pinpoint Test GO to Pinpoint Test D 
A single power window is inoperative - Right Hand (RH) front Refer to the Pinpoint Test GO to Pinpoint Test E 
A single power window is inoperative - Left Hand (LH) Rear Refer to the Pinpoint Test GO to Pinpoint Test F 
A single power window is inoperative - Right Hand (RH) rear Refer to the Pinpoint Test GO to Pinpoint Test G 
The one-touch down feature is inoperative Window control switch INSTALL a new master window control switch.
The defrost system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test H 
The defrost system does not shut off automatically Refer to the Pinpoint Test GO to Pinpoint Test I 
The heated windshield system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test J 
The heated windshield system does not shut off automatically Refer to the Pinpoint Test GO to Pinpoint Test K