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Pinpoint Test W : The Compass Is Inoperative (Touchscreen Audio)

  1. W1 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE APIM (SYNC MODULE) SELF-TEST

    • Ignition ON.

    • Using a diagnostic scan tool, perform the APIM self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Information System And Entertainment Systems - General Information - Vehicles With: Sync 3/Touchscreen Display (Hybrid/Energi) . or REFER to: Information And Entertainment System - General Information - Vehicles With: Sony Audio System (Hybrid/Energi) .
    No  GO to  W2

  2. W2 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to DTC Chart: IPC .
    No  DIAGNOSE the APIM. Refer to: APIM Hardware Testing .
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