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Home >> Ford >> 2017 >> Fusion Energi Platinum >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Handles, Locks, Latches And Entry Systems (Hybrid/ENERGI) >> Diagnosis And Testing >> Locks, Latches and Entry Systems >> Pinpoint Tests >> Pinpoint Test S : The Keyless Entry Keypad Illumination Is Inoperative >> Pinpoint Test S : The Keyless Entry Keypad Illumination Is Inoperative

Pinpoint Test S : The Keyless Entry Keypad Illumination Is Inoperative

  1. S1 CHECK THE KEYLESS ENTRY KEYPAD OPERATION

    • Press the 7/8 and 9/0 buttons simultaneously on the keyless entry keypad.

    Do the doors lock using the keyless entry keypad? 

    Yes  GO to  S2
    No  GO to Pinpoint Test R 
  2. S2 CARRY OUT THE BCM (BODY CONTROL MODULE) SELF-TEST

    • Ignition ON.

    • Using a diagnostic scan tool, carry out the BCM self-test.

    Is DTC B121A:11 present? 

    Yes  GO to  S3
    No  GO to  S5
  3. S3 CHECK THE KEYLESS ENTRY KEYPAD FOR A SHORT TO GROUND

    • Ignition OFF.

    • Disconnect Keyless Entry Keypad C597 .

    • Ignition ON.

    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the BCM self-test.

    Is DTC B121A:11 still present? 

    Yes  GO to  S4
    No  INSTALL a new front door moulding. REFER to: Front Door Upper Moulding .
  4. S4 CHECK THE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO GROUND

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD199275Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  S7
    No  REPAIR the circuit.
  5. S5 CHECK THE BCM (BODY CONTROL MODULE) OUTPUT

    • Ignition OFF.

    • Disconnect Keyless Entry Keypad C597 .

    • Ignition ON.

    • Using a diagnostic scan tool, command the BCM KEY_PAD_LMP PID on.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD199274Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new front door moulding. REFER to: Front Door Upper Moulding .
    No  GO to  S6
  6. S6 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD199275Courtesy of FORD MOTOR COMPANY
      C2280D-35

    Is the resistance less than 3 ohms? 

    Yes  GO to  S7
    No  REPAIR the circuit.
  7. S7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Disconnect and inspect all the BCM connectors.

    • Repair:

      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BCM connectors and make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to: BCM Hardware Testing -- Fusion Hybrid/Energi
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.