Symptom Chart(s)
Symptom Chart: Glass, Frames and Mechanisms
Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| All door windows are inoperative from the master window control switch | Fuse Master window control switch Wiring, terminals or connectors DDM |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first.REFER to:Glass, Frames and Mechanisms . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch.REFER to: Front Door Window Control Switch . |
| Both rear door windows only operate from the master window control switch | Lock-out switch in the LOCK position Master window control switch |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first.REFER to: Glass, Frames and Mechanisms . If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch.REFER to: Front Door Window Control Switch . |
| A single power window is inoperative/does not operate correctly - LH front | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| A single power window is inoperative/does not operate correctly - RH front | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| A single power window is inoperative/does not operate correctly - LH rear | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| A single power window is inoperative/does not operate correctly - RH rear | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The one-touch up feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The one-touch up feature does not operate correctly - window bounces back | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The door window glass does not travel to the fully open position | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The global open function is inoperative | Global open feature not enabled RKE transmitter Door window regulator motor not initialized |
VERIFY the global open feature is enabled. The global open feature can be enabled/disabled using a diagnostic scan tool. For a complete list of available programmable parameters, REFER to: MODULE CONFIGURATION SYSTEM
. VERIFY the RKE lock/unlock function operates correctly using all of the RKE transmitters. To diagnose any inoperative RKE transmitter(s)REFER to: HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS . INITIALIZE the inoperative door window regulator motor(s).REFER to: Power Door Window Initialization . |
| The defrost system is inoperative - does not respond to touchscreen command (if equipped) | Touchscreen | VERIFY the rear window defrost operation using the HVAC rear window defrost switch. If the rear window defrost is still inoperative, GO to Pinpoint Test A If the rear window defrost operates correctly, REFER to: INFORMATION AND ENTERTAINMENT SYSTEM - GENERAL INFORMATION - VEHICLES WITH: AM FM CD SYNC TOUCHSCREEN DISPLAY . |
| The defrost system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The defrost system does not shut off automatically | Refer to the Pinpoint Test | GO to Pinpoint Test B |