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Home >> Ford >> 2016 >> Fusion Titanium, AWD >> Repair and Diagnosis (Single Page) >> Body & Frame >> Door Locks >> Handles, Locks, Latches And Entry Systems (Except Hybrid) >> Diagnosis And Testing >> Locks, Latches and Entry Systems >> Pinpoint Tests >> Pinpoint Test R : The Keyless Entry Keypad Illumination Is Inoperative Or Always On >> Pinpoint Test R : The Keyless Entry Keypad Illumination Is Inoperative Or Always On

Pinpoint Test R : The Keyless Entry Keypad Illumination Is Inoperative Or Always On

  1. R1 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATION

    NOTE: It is normal operation for the keypad to illuminate when the illuminated entry/exit feature is active. Make sure all the doors are closed and the feature times out.

    • Ignition ON.
    • Wait 45 seconds and observe the keyless entry keypad illumination.

    Is the keyless entry keypad illumination always on? 

    Yes  GO to  R2
    No  GO to  R4
  2. R2 ISOLATE THE BCM (BODY CONTROL MODULE)

    • Ignition OFF.
    • Ignition ON.

    Is the keypad still illuminated? 

    Yes  GO to  R3
    No  GO to  R10
  3. R3 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE

    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597 .
    • Ignition ON.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD66576Courtesy of FORD MOTOR COMPANY
      Ground

    Is any voltage present? 

    Yes  REPAIR the circuit.
    No  INSTALL a new front door moulding. REFER to: Front Door Upper Moulding .
  4. R4 CHECK THE KEYLESS ENTRY KEYPAD OPERATION

    • Press the 7/8 and 9/0 buttons simultaneously on the keyless entry keypad.

    Do the doors lock using the keyless entry keypad? 

    Yes  GO to  R5
    No  GO to Pinpoint Test Q 
  5. R5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST

    • Ignition ON.
    • Using a diagnostic scan tool, perform the BCM self-test.

    Is DTC B121A:11 present? 

    Yes  GO to  R6
    No  GO to  R8
  6. R6 CHECK THE KEYLESS ENTRY KEYPAD FOR A SHORT TO GROUND

    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597 .
    • Ignition ON.
    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the BCM self-test.

    Is DTC B121A:11 still present? 

    Yes  GO to  R7
    No  INSTALL a new front door moulding. REFER to: Front Door Upper Moulding .
  7. R7 CHECK THE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO GROUND

    • Ignition OFF.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD66575Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance greater than 10, 000 ohms? 

    Yes  GO to  R10
    No  REPAIR the circuit.
  8. R8 CHECK THE BCM (BODY CONTROL MODULE) OUTPUT

    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597 .
    • Ignition ON.
    • Using a diagnostic scan tool, command the BCM KEY_PAD_LMP PID on.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD66576Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  INSTALL a new front door moulding. REFER to: Front Door Upper Moulding .
    No  GO to  R9
  9. R9 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR AN OPEN

    • Ignition OFF.
    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C597-2
      GFD66575Courtesy of FORD MOTOR COMPANY
      C2280D-35

    Is the resistance less than 3 ohms? 

    Yes  GO to  R10
    No  REPAIR the circuit.
  10. R10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION

    • Disconnect and inspect all the BCM connectors.
    • Repair:
      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the BCM connectors and make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to BCM Hardware Testing .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.