Pinpoint Test I : The Power Liftgate Closes (With A Continuous Chime) Immediately After A Power Open
- I1 CHECK FOR RGTM (REAR GATE TRUNK MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)NOTE: Make sure there is no excessive weight on the liftgate, such as snow, ice or a luggage rack.
- Ignition ON.
- Using a diagnostic scan tool, carry out the RGTM self-test.
Are any Diagnostic Trouble Codes (DTCs) present?
Yes REFER to the RGTM DTC Chart in DTC Charts . No GO to I2 - I2 CHECK THE LIFTGATE ASSIST CYLINDER
- Verify there is no excessive weight on the liftgate, such as snow, ice or a bicycle rack.
- Turn the power liftgate off (disable) from the message center.
- Operate the liftgate manually to verify the liftgate assist cylinder holds the liftgate open in various positions.
Does the liftgate assist cylinder hold the liftgate open correctly?
Yes GO to I3 No INSTALL a new liftgate assist cylinder. INITIALIZE the power liftgate. REFER to: Power Liftgate Initialization . - I3 INITIALIZE THE POWER LIFTGATE AND RECHECK THE OPERATION
- Initialize the power liftgate. REFER to: Power Liftgate Initialization .
- Operate the power liftgate using the front interior power liftgate switch.
Does the liftgate close with a continuous chime immediately after a power open?
Yes GO to I4 No The system is operating correctly. The concern may have been caused by an incorrectly initialized RGTM or weight on the liftgate. - I4 CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION
- Disconnect and inspect all RGTM connectors.
- Repair:
- corrosion (install new connectors or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary
- Reconnect all the RGTM connectors and make sure they seat and latch correctly.
- Operate the system and determine if the concern is still present.
Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RGTM. REFER to: Rear Gate Trunk Module (RGTM) . No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.