Symptom Chart(s)
Symptom Chart: IPC
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| A module does not respond to the scan tool | Fuse Wiring, terminals or connectors Communication concern Module |
REFER to: Communications Network |
| The IPC is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| Incorrect fuel gauge indication | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The speedometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| Incorrect speedometer indication | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| The odometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The tachometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| Incorrect tachometer indication | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The temperature gauge is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| Incorrect temperature gauge indication | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| The ABS warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test J |
| The airbag warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test K |
| The brake warning indicator is never on | Refer to the Pinpoint Test | GO to Pinpoint Test L |
| The brake warning indicator is always on | Refer to the Pinpoint Test | GO to Pinpoint Test M |
| The charging system warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test N |
| The grade assist indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test O |
| The information indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test P |
| The LH- RH turn signal, high beam or fog lamp indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Q |
| The lights on indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test R |
| The low fuel indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test S |
| The low oil pressure warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test T |
| The MIL is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test U |
| The PRNDL indicator is never on or never displays P | Refer to the Pinpoint Test | GO to Pinpoint Test V |
| The safety belt warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test W |
| The stability-traction control indicator (sliding car icon) is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test X |
| The stability-traction control disabled indicator (sliding car OFF icon) is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Y |
| The select shift indicator does not display the selected range | Refer to the Pinpoint Test | GO to Pinpoint Test V |
| The TPMS warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Z |
Symptom Chart: Message Center
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| The message center is not operating correctly | Refer to the Pinpoint Test | GO to Pinpoint Test AA |
| The message center display is blank | IPC concern IPC |
VERIFY the IPC gauges and indicators are functioning correctly. If the IPC gauges and indicators are not functioning correctly, GO to Pinpoint Test A If the IPC gauges and indicators are functioning correctly, Refer to IPC Hardware Testing . |
| The compass display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AB |
| The outside air temperature display is inoperative or incorrect | Refer to the Pinpoint Test | GO to Pinpoint Test AC |
| The ABS message is never or always on | Message center concern ABS warning indication concern |
OPEN then CLOSE the driver door and VERIFY the door ajar message center warning functions correctly. If the door ajar message center warning does not function correctly, GO to Pinpoint Test AE If the door ajar message center warning functions correctly, diagnose the ABS warning indicator. GO to Pinpoint Test J |
| A brake warning (brake fluid level low, parking brake applied or brake system malfunction) message is never or always on | Message center concern Brake warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, GO to Pinpoint Test L (never on) or GO to Pinpoint Test M (always on). |
| The cruise control message center indicator is never on | Refer to the Pinpoint Test | GO to Pinpoint Test AD |
| A door ajar message center warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test AE |
| The engine malfunction warning message is never or always on | Message center concern MIL indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, DIAGNOSE the MIL GO to Pinpoint Test U |
| The engine over-temperature warning is never or always on | PCM concern IPC |
OPEN then CLOSE the driver door and VERIFY the door ajar message center warning functions correctly. If the door ajar message center warning does not function correctly, Refer to IPC Hardware Testing . If the door ajar message center warning functions correctly, diagnose the temperature gauge GO to Pinpoint Test H |
| An exterior lighting bulb outage message is always on | Message center concern Exterior lighting concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, REFER to: Parking, Rear and License Plate Lamps |
| The factory mode message is always displayed | Vehicle still in factory mode | CARRY OUT the procedure to disable the factory mode and PLACE the vehicle in normal operation mode. REFER to: Transport and Factory Mode Deactivation |
| A hill start assist display is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test AF |
| A passive key status (no key detected, key inside vehicle, key not inside vehicle or place key in keyholder) message is inoperative or always on (passive entry only) | Message center concern Passive entry concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE . If the driver door ajar message functions correctly, REFER to: Locks, Latches and Entry Systems - Vehicles With: One-Touch Open Driver Window REFER to: Locks, Latches and Entry Systems - Vehicles With: One-Touch Open and Close Front Windows |
| The parking aid malfunction message is always on | Parking aid system concern | REFER to: Parking Aid - Vehicles With: Rear Parking Aid REFER to: Parking Aid - Vehicles With: Parking Aid Camera |
| The reverse parking aid display is not available (parking aid cannot be disabled) | A MyKey® is in use | The system is operating correctly. To display the reverse parking aid menu, an administrator key must be used. |
| The shift to park display is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test AG |
| The stablity-traction control malfunction warning is never or always on | Message center concern Stability-traction control indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, GO to Pinpoint Test X |
| The stablity-traction control disabled warning is never on | Message center concern Stability-traction control disable indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, GO to Pinpoint Test Y |
| A steering malfunction message is always on | Message center concern EPAS system concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, REFER to: Power Steering |
| A TPMS malfunction message is never or always on | Message center concern TPMS warning indication concern |
OPEN then CLOSE the driver door and VERIFY the driver door ajar message displays correctly with the door open and closed. If the driver door ajar message does not function correctly, GO to Pinpoint Test AE If the driver door ajar message functions correctly, DIAGNOSE the TPMS warning indicator. GO to Pinpoint Test Z |
| A tire training message (train left front, right front, left rear or right rear tire) message is never on | TPMS warning indicator concern TPMS sensor training concern |
NOTE:
These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions.If the TPMS warning indicator does not operate, GO to Pinpoint Test Z If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to: TIRE PRESSURE MONITORING SYSTEM (TPMS) |
| The training complete message is never on | TPMS sensor training incomplete |
NOTE:
This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration |
| The tires not trained message is always on | TPMS sensor training concern |
NOTE:
This message only appears during the TPMS sensor training procedure. CARRY OUT the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration |
| A transmission malfunction display is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test AH |
| The transport or factory mode message is always on | Vehicle still in transport mode | CARRY OUT the procedure to disable the transport mode and PLACE the vehicle in normal operation mode. REFER to: Transport and Factory Mode Deactivation |
Symptom Chart: Warning Chimes
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| All the chimes are inoperative | IPC | ENTER the dealer test mode and scroll to the chime test screen. See Dealer Test Mode. REFER to: Instrument Panel Cluster (IPC) - System Operation and Component Description If the chime does not operate in the dealer test mode, I Refer to IPC Hardware Testing . If the chime operates in the dealer test mode, DIAGNOSE and REPAIR any individual chimes that are inoperative. |
| The Belt-Minder® chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AI |
| The Belt-Minder® cannot be deactivated | A MyKey® is in the ignition | The system is operating correctly. Use an administrator key to disable the Belt-Minder®. |
| The chime always sounds | Refer to the Pinpoint Test | GO to Pinpoint Test AJ |
| The door ajar warning chime is inoperative or always sounds | Refer to the Pinpoint Test | GO to Pinpoint Test AK |
| The headlamps on warning chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AL |
| The hill start assist chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AM |
| The key-in-ignition warning chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AN |
| The low fuel warning chime is inoperative or always sounds | Refer to the Pinpoint Test | GO to Pinpoint Test AO |
| The parking brake warning chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AP |
| The remote key programming chime is inoperative (optional message center IPC only) | Refer to the Pinpoint Test | GO to Pinpoint Test AQ |
| The safety belt warning chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AI |
| The turn/hazard signal on warning chime is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AR |