Symptom Chart(s)
Symptom Chart: IPC
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| A module does not respond to the scan tool | Fuse Wiring, terminals or connectors Communication concern Module |
REFER to: Communications Network . |
| The IPC is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| Incorrect fuel gauge indication | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The tachometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| Incorrect tachometer indication | Refer to the Pinpoint Test | GO to Pinpoint Test D |
| The temperature gauge is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E |
| The speedometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test F |
| Incorrect speedometer indication | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The odometer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test H |
| The ABS warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test I |
| The airbag warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test J |
| The brake warning indicator is never on | Refer to the Pinpoint Test | GO to Pinpoint Test K |
| The brake warning indicator is always on | Refer to the Pinpoint Test | GO to Pinpoint Test L |
| The charging system warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test M |
| The cruise control indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test N |
| The door ajar warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test O |
| The engine over-temperature warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test P |
| The grade assist indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Q |
| The LH- RH turn signal, high beam or fog lamp indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test R |
| The lights on indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test S |
| The low fuel indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test T |
| The low oil pressure warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test U |
| The MIL is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test V |
| The powertrain malfunction (wrench)/service warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test W |
| The safety belt warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test X |
| The stability-traction control indicator (sliding car icon) is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Y |
| The stability-traction control disabled indicator (sliding car OFF icon) is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test Z |
| The TPMS warning indicator is never or always on | Refer to the Pinpoint Test | GO to Pinpoint Test AA |
| The upshift indicator is never on | Refer to the Pinpoint Test | GO to Pinpoint Test AB |
| The integrated circuit display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| Not all integrated circuit display segments illuminate | IPC | INSTALL a new IPC REFER to: Instrument Panel Cluster (IPC) . |
| The ShiPOn or PAUSEd message is always on | Vehicle still in transport mode | PERFORM the procedure to deactivate the factory or transport mode and PLACE the vehicle in normal operation mode. REFER to: Transport and Factory Mode Deactivation . |
| The trip computer switch is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AC |
| The PRNDL display does not match the selector lever position | Refer to the Pinpoint Test | GO to Pinpoint Test AD |
| The outside air temperature display is inoperative or incorrect | Refer to the Pinpoint Test | GO to Pinpoint Test AE |
Symptom Chart: Information And Message Center
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
NOTE:
All message center information is displayed in the FCDIM (Except 6.5" Touchscreen Display) or FDIM (6.5" Touchscreen Display).
| Condition | Possible Sources | Actions |
|---|---|---|
| The FCDIM or FDIM does not display warning messages or message center warning indicators | Refer to Pinpoint Test | GO to Pinpoint Test AF |
| The FCDIM or FDIM display is blank | Fuse Wiring, terminals or connectors FCDIM FDIM |
DIAGNOSE the FCDIM or FDIM. Refer to the appropriate Information and Entertainment System article for the procedure. |
| The airbag malfunction warning message is always displayed | Airbag warning indicator concern | With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the airbag warning indicator. GO to Pinpoint Test J |
| An alarm system message is always displayed | Message center concern Perimeter alarm system concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the perimeter alarm system. REFER to: Perimeter Anti-Theft Alarm . |
| The ABS malfunction warning is always displayed | Message center concern ABS warning indicator concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the ABS warning indicator. GO to Pinpoint Test I |
| A brake system message or warning is never or always displayed | Message center concern Brake warning indicator concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) and the brake warning indicator is never on, GO to Pinpoint Test K If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) and the brake warning indicator is always on, GO to Pinpoint Test L |
| The compass display is inoperative | Refer to Pinpoint Test | GO to Pinpoint Test AH |
| A door ajar warning is never or always displayed | Message center concern Door ajar warning indicator concern |
OPEN then CLOSE the driver door and VERIFY the door ajar warning indicator operates correctly with the door open and closed. If the door ajar warning indicator does not function correctly, GO to Pinpoint Test O If the door ajar warning indicator functions correctly, GO to Pinpoint Test AF |
| The EPAS malfunction warning is always displayed | Message center concern EPAS system concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the EPAS. REFER to: Power Steering . |
| The engine malfunction message always displayed | Message center concern MIL warning indicator concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the MIL. GO to Pinpoint Test V |
| The low engine oil pressure warning is never or always displayed | Message center concern Low oil pressure warning indication concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the low oil pressure warning indicator. GO to Pinpoint Test U |
| The engine oil change required message is always displayed | The engine oil life requires a reset | RESET the oil life. REFER to Reset The Oil Change Minder General Procedure. |
| An exterior lamp outage message is always displayed | Message center concern Exterior lighting concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), REFER to: Parking, Rear and License Plate Lamps . |
| A hill start assist message is never or always displayed | Message center concern Hill start assist concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the hill start assist function. REFER to: Anti-Lock Brake System (ABS) and Stability Control . |
| A passive entry-push button start message is always displayed | Message center concern Passive entry concern Push button start concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the passive entry system or push button start system. For passive entry messages, REFER to: Locks, Latches and Entry Systems . For push button start messages, REFER to: Steering Wheel and Column Electrical Components . |
| A MyKey® menu is not available or incorrect | MyKey® programmed key in use Number of keys set to unlimited mode Non-Ford approved remote start system installed |
NOTE:
MyKey® may not be compatible with non-Ford approved remote start systems. REFER to the Owner's Literature. |
| The not in park warning message is never or always displayed | Message center concern PRNDL indication concern |
GO to Pinpoint Test AG |
| A one-touch integrated start message (press brake/clutch to start, press brake and clutch to start or cranking time exceeded) is always displayed | Message center concern Starting system concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the starting system concern. For 1.6L TiVCT engine, REFER to: STARTING SYSTEM - 1.6L Duratec-16V Ti-VCT (88kW/120PS) - Sigma. For 1.6L GTDI engine, REFER to: STARTING SYSTEM - 1.6L EcoBoost (132kW/180PS) - Sigma. |
| The stability-traction control malfunction message is always displayed | Message center concern ABS concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the ABS REFER to: Anti-Lock Brake System (ABS) and Stability Control . |
| A transmission message or warning is always displayed | Message center concern PRNDL indication concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the PRNDL indicator. GO to Pinpoint Test AD |
| A TPMS malfunction message is never or always on | Message center concern TPMS indicator concern |
With the parking brake applied, the brake pedal pressed, and the transmission in REVERSE (R) (automatic transmission) or 1st gear (manual transmission), ATTEMPT to START the engine without pressing the clutch, while MONITORING the message center display. If the message center does not display SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission) warning message, GO to Pinpoint Test AF If the message center displays SELECT N OR P TO START (automatic transmission) or PRESS CLUTCH TO START (manual transmission), DIAGNOSE the TPMS indicator. GO to Pinpoint Test AA |
| The tire training complete message is never on | TPMS sensor training incomplete |
NOTE:
This message only appears during the TPMS sensor training procedure. PERFORM the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| A tire training message (train left front, right front, left rear or right rear tire) message is never on | TPMS warning indicator concern TPMS sensor training concern |
NOTE:
These messages only appear during the TPMS sensor training procedure. VERIFY the TPMS warning indicator functions. If the TPMS warning indicator does not operate, GO to Pinpoint Test AA If the TPMS warning indicator operates, PERFORM the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
| The tires not trained message is always on | TPMS sensor training concern |
NOTE:
This message only appears during the TPMS sensor training procedure. PERFORM the TPMS sensor training. REFER to: Tire Pressure Monitoring System (TPMS) Sensor Location Calibration
. |
Symptom Chart: Warning Chimes
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| All the chimes are inoperative | IPC | GO to Pinpoint Test A |
| The Belt-Minder® feature does not operate | Refer to Pinpoint Test | GO to Pinpoint Test AM |
| The chime sounds when the driver door is ajar (no key in ignition and headlamps off) | Refer to Pinpoint Test | GO to Pinpoint Test AI |
| The door ajar warning chime is inoperative | Wiring, terminals or connectors BCM IPC |
OPEN the driver door and OBSERVE the door ajar warning indicator. If the door ajar warning indicator does not operate correctly, GO to Pinpoint Test O If the door ajar warning indicator operates correctly, INSTALL a new IPC REFER to: Instrument Panel Cluster (IPC) . |
| The headlamps on warning chime is inoperative | Refer to Pinpoint Test | GO to Pinpoint Test AJ |
| The key-in-ignition warning chime is inoperative (without push button start) | Refer to Pinpoint Test | GO to Pinpoint Test AK |
| The parking brake warning chime is inoperative | Refer to Pinpoint Test | GO to Pinpoint Test AL |
| The safety belt warning chime is inoperative | Refer to Pinpoint Test | GO to Pinpoint Test AM |
| The turn signal/hazard on tone is inoperative | Turn signal indicator concern IPC |
VERIFY that the turn signal indicator operates correctly. If the turn signal indicator does not operate correctly, GO to Pinpoint Test R If the turn signal indicator operates correctly, INSTALL a new IPC REFER to: Instrument Panel Cluster (IPC) . |