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Symptom Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to DIAGNOSTIC METHODS for information regarding these diagnostic practices.

SYMPTOM CHART - INSTRUMENT PANEL CLUSTER (IPC)

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • The Instrument Panel Cluster (IPC) is inoperative
  • Fuse
  • Wiring, terminals or connectors
  • IPC
  • Incorrect fuel gauge indication
  • Wiring, terminals or connectors
  • Fuel pump module (LH side)
  • Fuel level sensor (RH side)
  • Fuel level sender (float and card)
  • Fuel tank transfer tube
  • Fuel tank
  • IPC
  • The engine temperature gauge is inoperative
  • PCM
  • IPC
  • Incorrect engine temperature gauge indication
  • PCM concern
  • IPC
  • The tachometer is inoperative
  • PCM
  • IPC
  • Incorrect tachometer indication
  • PCM concern
  • IPC
  • The speedometer is inoperative
  • PCM
  • IPC
  • Incorrect speedometer indication
  • Tire size configuration
  • Axle ratio configuration
  • PCM concern
  • IPC
  • The virtual accelerometer/track applications functions are inoperative
  • Stability-traction control concern
  • ABS concern
  • IPC
  • The virtual air/fuel ratio gauge is inoperative (except accelerometer and voltage gauges)
  • PCM input concern
  • IPC
  • The virtual boost/vacuum gauge is inoperative
  • PCM input concern
  • IPC
  • The virtual inlet air temperature gauge is inoperative
  • PCM input concern
  • IPC
  • The virtual oil temperature gauge is inoperative
  • PCM input concern
  • IPC
  • The virtual transmission oil temperature gauge is inoperative
  • PCM input concern
  • IPC
  • The virtual voltage gauge is inoperative
  • Wiring, terminals or connectors
  • IPC
  • The odometer is inoperative
  • PCM
  • IPC
  • The low oil pressure warning indicator is never/always on
  • Wiring, terminals or connectors
  • Engine oil pressure switch
  • Base engine concern
  • IPC
  • The engine over-temperature warning indicator is never/always on (base IPC)
  • PCM
  • IPC
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • Smart Junction Box (SJB)
  • IPC
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • ABS concern
  • SJB
  • IPC
  • The ABS warning indicator is never/always on
  • ABS module
  • IPC
  • The air bag warning indicator is never/always on
  • Restraints Control Module (RCM)
  • IPC
  • The safety belt warning indicator is never/always on
  • RCM
  • IPC
  • The door ajar warning indicator is never/always on
  • Interior lighting concern
  • SJB
  • IPC
  • The Malfunction Indicator Lamp (MIL) is never/always on
  • PCM
  • IPC
  • The powertrain malfunction (wrench) warning indicator is never/always on (base IPC)
  • Electronic Throttle Control (ETC) concern
  • Transmission concern
  • PCM
  • IPC
  • The grade assist indicator is never/always on
  • Transmission concern
  • PCM
  • IPC
  • The charging system warning indicator is never/always on
  • Charging system concern
  • PCM
  • IPC
  • The high beam indicator is never/always on
  • High beam concern
  • SJB
  • IPC
  • The LH/RH turn indicator is never/always on
  • Turn signal concern
  • SJB
  • IPC
  • The cruise control indicator is never/always on
  • PCM
  • IPC
  • The stability/traction control indicator (sliding car icon) is never/always on
  • Stability/traction control concern
  • ABS module
  • IPC
  • The stability/traction control disabled indicator (sliding car OFF icon) is never/always on
  • Stability/traction control concern
  • A MyKey® programmed key is in use
  • ABS module
  • IPC
  • The low fuel warning indicator is never/always on
  • IPC
  • The performance shift indicator is never/always on (GT500)
  • PCM
  • IPC
  • The shift indicator is never/always on (GT500)
  • PCM
  • IPC
  • The Tire Pressure Monitoring System (TPMS) warning indicator is never/always on
  • Tire pressure
  • TPMS concern
  • SJB
  • IPC
  • The anti-theft indicator is never/always on
  • Passive Anti-Theft System (PATS)
  • IPC
SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Message center switch
  • IPC
  • The message center display is blank
  • IPC
  • PRESS the message center INFO button. If the message center display is still blank, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The compass is inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • Compass module (integral to the auto-dimming interior mirror)
  • Front Display Interface Module (FDIM)
  • Instrument Panel Cluster (IPC)
  • The compass is inaccurate
  • Compass zone setting
  • Compass calibration
  • Compass module (integral to the auto-dimming interior mirror)
  • The auto-dimming interior mirror is upside down
  • The SERVICE ADVANCETRAC warning is inoperative/always on
  • Stability/traction control concern
  • GO to PINPOINT TEST AB  to diagnose the stability-traction control indicator (sliding car icon).
  • The CHECK CHARGING SYSTEM message is inoperative/always on
  • Charging system concern
  • GO to PINPOINT TEST X  to diagnose the charging system warning indicator.
  • The CHECK BRAKE SYSTEM warning is inoperative/always on.
  • Brake system concern
  • The LOW FUEL LEVEL message is inoperative
  • IPC
  • VERIFY that the odometer and fuel gauge are operating correctly and the Distance To Empty (DTE) display is 120 km (75 miles) (with a MyKey® programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST B  (fuel gauge) or GO to PINPOINT TEST L  (odometer).
    • If the DTE display is above 120 km (75 miles) (with a MyKey® programmed key) or 80 km (50 miles) (with an administrator key) to empty, the system is operating correctly. The low fuel warning is turned on when the DTE display is 120 km (75 miles) (with a MyKey® programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
  • The Distance To Empty (DTE)/average fuel economy display is inoperative
  • IPC
  • CHECK the operation of the speedometer, the fuel gauge or the odometer.
  • The DRIVER DOOR or PASSENGER DOOR warning is inoperative/always on
  • IPC
  • The PARK BRAKE ON message is inoperative/always on
  • IPC
  • The CHECK FUEL FILL INLET message is inoperative/always on
  • Evaporative fuel system concern
  • PCM
  • IPC
  • A MyKey® message is inoperative/always on
  • Message center concern
  • MyKey® system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • Tire Pressure Monitoring System (TPMS) warning indication concern
  • TPMS concern
  • VERIFY that the TPMS warning indicator operates.
  • The XXX% OIL LIFE OIL LIFE OK, OIL LIFE XXX% HOLD RESET = NEW or OIL LIFE SET TO XXX% message is inoperative
  • IPC
  • NOTE: If the oil life is not displayed in the SETUP menu, carry out the Programmable Module Installation (PMI) when the original module is not available. Refer to MODULE CONFIGURATION .

    INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The ENGINE OIL CHANGE SOON or OIL CHANGE REQUIRED message is inoperative
  • IPC
  • NOTE: If the oil life is not displayed in the SETUP menu, carry out the PMI when the original module is not available. Refer to MODULE CONFIGURATION .

    Using the system check in the message center, VERIFY that the oil life is between 0% and 5% for the ENGINE OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.

    • If the oil life is between 0% and 5% and the ENGINE OIL CHANGE SOON message is inoperative, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If the oil life is at 0% and the OIL CHANGE REQUIRED message is inoperative, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • If the oil life is not at the specified value, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • The TRAIN RIGHT FRONT, LEFT FRONT, RIGHT REAR, or LEFT REAR message is inoperative/always on
  • TPMS warning indication concern
  • TPMS sensor training
  • NOTE: These messages only appear during the TPMS sensor training procedure. Refer to WHEELS AND TIRES .

    VERIFY that the TPMS warning indicator functions.

    • If the TPMS warning indicator does not operate, GO to PINPOINT TEST AG .
    • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED - REPEAT message is always on
  • TPMS sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS sensor training incomplete
SYMPTOM CHART - WARNING CHIMES

Condition Possible Sources Action
  • All the chimes are inoperative
  • IPC
  • The key-in-ignition chime is inoperative
  • Key-in-ignition switch (part of the ignition switch)
  • SJB
  • IPC
  • The headlamps on warning chime is inoperative
  • Door ajar indication
  • SJB
  • IPC
  • The chime sounds when the driver door is ajar (no key in the ignition and the headlamps are off)
  • Wiring, terminals or connectors
  • Key-in-ignition switch (part of the ignition switch)
  • SJB
  • The performance shift warning chime does not operate correctly
  • IPC configuration
  • IPC
  • The safety belt warning chime is in operative
  • Safety belt warning indication concern
  • RCM
  • IPC
  • The Belt-Minder® feature does not operate correctly
  • Belt-Minder® deactivated
  • Speedometer concern
  • RCM
  • IPC
  • The turn signal on warning chime is inoperative
  • Odometer operation
  • IPC
  • The air bag secondary warning chime is inoperative/has activated
  • IPC
  • RETRIEVE the recorded DTCs from the IPC self-test.
    • If IPC DTC P1534:14 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:14 is recorded.
    • If IPC DTC P1534:14 is present, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The message center warning chime is inoperative
  • IPC
  • VERIFY that there are warning messages displayed and confirm, as new warning messages appear, that the warning chime sounds.
    • If messages do not exist, the system is operating correctly at this time. The message center warning chime only sounds when the message center detects new warning messages.
    • If warning messages exist and the chime does not sound, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The service AdvanceTrac® warning chime is inoperative
  • Stability/traction control indication
  • IPC
  • VERIFY that the SERVICE ADVANCETRAC message is displayed in the message center and the stability/traction control indicator (sliding car icon) operates correctly.
    • If the SERVICE ADVANCETRAC message is not displayed in the message center and the stability/traction control indicator (sliding car icon) is not illuminated, the system is operating correctly.
    • If the SERVICE ADVANCETRAC message is displayed and the stability/traction control indicator (sliding car icon) is illuminated, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) .
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