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The Keyless Entry Keypad Illumination Is Inoperative Or Always On

  1. R1 CHECK THE KEYLESS ENTRY KEYPAD ILLUMINATION 
    NOTE: It is normal operation for the keypad to illuminate when the illuminated entry/exit feature is active. Make sure all the doors are closed and the feature times out.
    • Ignition ON.
    • Wait 45 seconds and observe the keyless entry keypad illumination.

    Is the keyless entry keypad illumination always on? 

    • Yes  : GO to R2 
    • No  : GO to  R4
  2. R2 ISOLATE THE BCM (BODY CONTROL MODULE) 
    • Ignition OFF.
    • Disconnect BCM C2280D  .
    • Ignition ON.

    Is the keypad still illuminated? 

    • Yes  : GO to R3 
    • No  : GO to  R10
  3. R3 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO VOLTAGE 
    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597  .
    • Ignition ON.
    • Measure:
      Positive Lead Measurement/Action Negative Lead
      C597-2  VOLTAGE Ground

    Is any voltage present? 

  4. R4 CHECK THE KEYLESS ENTRY KEYPAD OPERATION 
    • Press the 7/8 and 9/0 buttons simultaneously on the keyless entry keypad.

    Do the doors lock using the keyless entry keypad? 

  5. R5 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST 
    • Ignition ON.
    • Using a diagnostic scan tool, perform the BCM  self-test.

    Is DTC B121A:11 present? 

    • Yes  : GO to R6 
    • No  : GO to  R8
  6. R6 CHECK THE KEYLESS ENTRY KEYPAD FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597  .
    • Ignition ON.
    • Using a diagnostic scan tool, clear the Diagnostic Trouble Codes (DTCs) and repeat the BCM  self-test.

    Is DTC B121A:11 still present? 

  7. R7 CHECK THE KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR A SHORT TO GROUND 
    • Ignition OFF.
    • Disconnect BCM C2280D  .
    • Measure:
      Positive Lead Measurement/Action Negative Lead
      C597-2  OHM Ground

    Is the resistance greater than 10, 000 ohms? 

    • Yes  : GO to  R10
    • No  : REPAIR the circuit.
  8. R8 CHECK THE BCM (BODY CONTROL MODULE) OUTPUT 
    • Ignition OFF.
    • Disconnect Keyless Entry Keypad C597  .
    • Ignition ON.
    • Using a diagnostic scan tool, command the BCM  KEY_PAD_LMP PID  on.
    • Measure:
      Positive Lead Measurement/Action Negative Lead
      C597-2  VOLTAGE Ground

    Is the voltage greater than 11 volts? 

  9. R9 CHECK THE BCM (BODY CONTROL MODULE) KEYPAD ILLUMINATION OUTPUT CIRCUIT FOR AN OPEN 
    • Ignition OFF.
    • Disconnect BCM C2280D  .
    • Measure:
      Positive Lead Measurement/Action Negative Lead
      C597-2  OHM C2280D-35 

    Is the resistance less than 3 ohms? 

    • Yes  : GO to R10 
    • No  : REPAIR the circuit.
  10. R10 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION 
    • Disconnect and inspect all the BCM  connectors.
    • Repair:
      • corrosion (install new connectors or terminals - clean module pins)
      • damaged or bent pins - install new terminals pins
      • pushed-out pins - install new pins as necessary
    • Reconnect the BCM  connectors and make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    • Yes  : CHECK OASIS  for any applicable Technical Service Bulletins (TSBs). If a TSB  exists for this concern, DISCONTINUE this test and FOLLOW TSB  instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM  .

      REFER to: BODY CONTROL MODULE (BCM) .

    • No  : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.